SHRM Poll: Intergenerational Conflict in the Workplace


Is intergenerational conflict a problem in organizations? About one-quarter of HR professionals reported substantial levels of intergenerational conflict within their organizations, whereas the same proportion reported that intergenerational conflict was not at all a problem. The top concerns raised by people managers about younger workers were inappropriate dress (55%) and poor work ethic (54%). By contrast, younger workers about complained about older managers’ resistance to change (47%), low recognition of workers’ efforts (45%) and micromanaging (44%).