Susan Milligan is a freelance writer based in Washington, D.C.

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Susan Milligan


Member for
10 years 2 months

Articles by Susan Milligan

How does HR negotiate the complaints of disgruntled co-workers and the praise of higher-ups?
It's the guy in the office who slams his file cabinet drawers when he's ticked off. It's the woman who rolls her eyes when someone offers an idea at a meeting. Or maybe it's the person who's always talking behind everyone's back, spreading gossip and mistrust. 
July 31, 2017

Supporting Transgender Employees

News Updates
September 1, 2015

'Frat Boy' Mentality Can Keep Women Out of Tech Companies

News Updates
August 21, 2015

Firing Federal Workers Presents HR Challenges

News Updates
August 17, 2015

When a Toxic Worker Is Well-Liked by Managers

News Updates
August 14, 2015

Netflix, Microsoft Paid Parental Leave Is Wave of the Future

News Updates
August 11, 2015

For Corporate America, LGBT Inclusion Is Just Good Business

News Updates
August 10, 2015

Engagement Is Important for Hourly Workers, Too

News Updates
June 15, 2015

When a Highly Creative Worker Tends Toward Neuroticism

News Updates
June 3, 2015

Political Debates in the Workplace: Where to Draw the Line

News Updates
May 13, 2015

20 Years After First Equal Pay Day, Men Still Outpace Women

News Updates
April 14, 2015

Do 'Flexible' Workplaces Lead to More Sexual Harassment?

News Updates
April 9, 2015


Make assessments forward-looking, strength-based

Nearly everyone dreads year-end performance reviews. First, they coincide un-festively with the holiday season, when bad news is no fun to give or to receive. And as more employees are being asked to do self-assessments, there’s an added stress for workers. What documentation do they need to prove their worth at work? How do they navigate the process of rating themselves?

News Updates
January 8, 2015


It’s the holidays, and employers naturally want to reward workers with a party: some finger food, alcoholic drinks, festive decorations and a chance to unwind with co-workers.

What could go wrong?

A lot, if HR managers don’t properly plan.

News Updates
December 2, 2014

The new year can present an uncomfortable task for HR managers, who may find themselves having to say the following to underperforming employees: “Happy holidays; you’re doing a terrible job.”

News Updates
January 2, 2014
Nobody likes the Whiner, the person at the office who complains about everything and hurts workplace morale. Then there’s the Know-It-All, the annoying co-worker who weighs in on seemingly everything with an expert opinion. Just as maddening is the Super-Agreeable employee, the one who says yes to everything but doesn’t always follow through.
News Updates
July 11, 2013