As written before on the SHRM blog, here and here, I believe trust is a critical component of successful teams and organizations. Matt Paknis has written a great new book, “Successful Leaders Aren’t Bullies” and I wanted to get his perspective on the importance of trust – in organizations, on teams, and in life.
As I sit here in subzero windy temperatures in Chicago; I am thinking back on my Thanksgiving vacation where we went on a Caribbean cruise in which I paid close attention to the crew working on board. It reminded me of my time in the Navy, and while admittingly I didn’t spend as much time on a ship as others, living and working on a ship can teach you much about teamwork that we might not experience in the corporate world.
Trust and getting along is everything
Like any other profession, there are plenty of HR horror stories out there – from the “Why We Hate HR” to “It’s Time to ‘Blow Up’ HR”. That being said, human resources plays an important role in the organization. It’s often the “go-to” place for employees and, as such, they need to feel comfortable coming to HR. Here’s an example:
“Johnson, don’t think! Just do what I tell you!”
I tell my friend this as I train him for his second half marathon. He was so bad in the first one, that I begged him to let me train him for the second one. He agreed! Now I hear myself saying things that my high school track coach used to say to me.
“Dooley, other people clear the hurdles because they do what I say. Don’t think. Just do what I say!”
I met my boyfriend at summer camp when we were seven. Our camp groups were playing soccer. He kicked the ball and it hit me in the chest, knocking the wind out of me. It’s safe to say our relationship started out rocky.
By Catalina Andrade
Is employee happiness an issue at your organization? Have you heard grumbling around the water cooler? Here are some go-to ways to boost morale and improve employee happiness used by Retrofit, a leading provider of weight-management and disease-prevention programs:
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Majority of Justices Seem To Have Minds Made Up in Health Care Case
By Allen Smith 3/4/2015
We tend to segment our organizations: by generation, by department, by location, by tenure.
Employers that offer them expect greater effort in return, study finds
What does it take to be an effective leader in today’s workplaces? It’s a long list; however, one trait that will always appear at the top is being present. Leaders have to get out of their offices and walk around so that they get to know their employees, professionally and personally.
To express sincere interest in an employee’s livelihood and well-being shows care and compassion, which, in turn, builds trust. And trust encourages greater engagement and loyalty.
Shifty eyes? Crossed arms? Gaps in the resume?
To some, these things might signal that an employee or job applicant isn’t being entirely forthcoming. But detecting deception requires more than familiarity with body language or red flags on applications, HR experts say.