Civility usually is demonstrated through manners, courtesy, politeness, and a general awareness of the rights, wishes, concerns, and feelings of others. It includes the behavior that helps to preserve the norms for mutual respect at work and, given the current economic and political climate, it’s something we could all use more of.
Earlier this week, I had the honor of addressing the largest gathering of HR professionals in history at the 2018 SHRM Annual Conference and Exposition. The record-breaking attendance in Chicago signals that our profession is serious about transforming and elevating the work we do and the workforces we serve.
There has never been a better moment to be in our business—the business of people.
