SHRM Book Blog
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The learning that took place at the SHRM 2017 Annual Conference & Exposition didn't end in New Orleans. By taking a look at all of the books sold at the SHRMStore during the event, we can gain some perspective on what resources HR professionals are embracing to further their careers.
Mastering disclosure of sensitive information is one of the most important skills a successful leader can have. Recently, I coached an executive team through a very difficult communication challenge. An employee was caught embezzling from the employer.
His behavior had legal ramifications and compromised several of the organization's accreditations.
For decades, smart people were thought to be those who knew the most—and weren't afraid to show it: the manager who insists that everyone sees things his way or the student who always has her hand up because she memorized the whole textbook.
But now that technology can track down reams of information faster than even the biggest know-it-alls, our definition of what makes people smart is shifting.
Difficult employees might be the most vexing part of a manager's job. A supervisor's first instinct may be to terminate those "problem people" straightaway.