Posts Tagged Psychology



Customer Loyalty

Loyalty. It's an important word in business. There’s a lot of talk about increasing customer loyalty. Businesses know that keeping a customer is much more important and less expensive than gaining them. Reducing customer churn is vital for growth in a competitive world. 

May 30, 2019



Shopping is a process that people either tend to enjoy or hate.  I'll go out on a limb and say that some people enjoy shopping less than others.  As a result, those who like to shop may choose to optimize when they shop while the others may choose to satisfice.  What does this mean and what are the implications for the workplace?

January 8, 2018

Sports psychologist Stan Beecham has learned a few things from working with elite leaders and athletes. One is that top performers train themselves to control their thoughts—and eventually their habits. Beecham, a founding member of the Leadership Resource Center in Atlanta, has worked with collegiate, Olympic and professional athletes.

October 17, 2016

The Intro Bit

If you know me, follow me on social media, or just make up a fake backstory about me (please make me a pirate), you probably realize that while I like to laugh and have fun, I’m not a particularly “up” person.

March 15, 2016

When a Highly Creative Worker Tends Toward Neuroticism

News Updates
June 3, 2015

Professional counselors, including those working in Human Resource Management, have addressed a myriad of employee issues during the last several decades. Substance abuse and drug addictions have been one of the major challenges faced by professional counselors employed in businesses, educational settings, hospitals, mental health clinics and private practices.

April 22, 2015