Leadership

Posts Tagged Leadership

 


 

How can managers become measurably more effective? To answer this question, I studied crucial moments. I wondered in moments when the stakes are high, and the pressure is on, do managers remain calm, candid, direct, and willing to listen? Or do their direct reports describe them as angry, closed-minded, rejecting, even devious? And, how does either style affect results and relationships?

February 20, 2020

 

My colleague Nick recently posted on social media that he received a text from a former lacrosse teammate, and they spoke about their last game together. What he gleaned from that conversation is how much he misses going to battle on the lacrosse field every day with his team.

But then he had a revelation.

He still does go to battle with teammates each day, only in a different way—in a business setting.

January 27, 2020

 


 

Of course, we had to start the year with a goals/resolution type post. Are you even a blogger if you don’t?

January 24, 2020

 

Efforts to reduce workplace bias and inclusion have become widespread, yet the demographics of leadership positions at most organizations remain unchanged. 

January 17, 2020

 

 

When most managers are asked how often their employees suggest creative, empathetic and customer-focused solutions, the answer is often “not nearly enough.” Many of today’s business leaders genuinely believe they foster an open environment that encourages employees to speak up; yet, they are shocked when they learn that their employees are actually holding back.

December 31, 2019

 


 

A new year is fast approaching and, with it, comes new laws, opportunities, and potential challenges for HR professionals. But creating a positive workplace culture is likely to be a constant activity, this year and next. So, what are the top HR trends that will lend to building a positive work culture in 2020 and beyond?

December 26, 2019

According to most sources, Rudolph the Red-nosed reindeer was written in 1938 by a copywriter for Montgomery Ward. His name was Bob May and he wrote it for his 4-year-old daughter during the time of his wife’s struggle with cancer. There are multiple versions of the story that have differing timelines, but what’s important is Bob May’s focus on a characteristic that would (literally) out-shine all others – and how that had an impact on everyone involved.

December 5, 2019

 


 

Last week, SHRM hosted its sold-out 2019 Inclusion Conference—formerly Diversity & Inclusion. We welcomed over 1,000 workforce professionals to New Orleans to explore the theme of “Shifting Workplace Culture.”

November 7, 2019

 

HRPS: What is driving the increase in the skills gap? Why aren’t traditional methods working in closing the gap? 

October 4, 2019

 

 

Growing up, we always had the radio playing in the background—an old wireless in the kitchen that was stuck on one station. My favorites were the dramas that would play just before bedtime. I loved listening to the stories that would go on for weeks until the series would come to an end.

September 23, 2019

 

 

The market for leadership development solutions is enormous. More than $14 billion is spent by corporations on various aspects of leadership development, and there are more than 70,000 books and videos on the topic. 

September 6, 2019

 

 

Clearly, I am a bit proponent of training and development. Particularly when it comes to leadership development. I fully believe the more leaders are given development opportunities, the better the organization overall.

I will fight anyone to the death who feels differently.

August 30, 2019

 

 

Customer Loyalty

Loyalty. It's an important word in business. There’s a lot of talk about increasing customer loyalty. Businesses know that keeping a customer is much more important and less expensive than gaining them. Reducing customer churn is vital for growth in a competitive world. 

May 30, 2019