Crisis Management

Posts Tagged Crisis Management


As my great-grandfather would always say:  “Expect the unexpected so when it reaches you you’re not surprised.”  Good advice generally . . .  but especially today. . . given the chaos caused by recent major weather events.  So, what can employers do to “expect the unexpected”?

The answer is . . . Prepare.

October 7, 2017

On September 13, @shrmnextchat chatted with special guests Jonathan Segal (@Jonathan_HR_Law), Paula Harvey, SHRM-SCP (@Paula4Harvey), and  Cecilia Clark (@ciciHR2Serve) on Crisis Planning and Recovery for HR.

September 13, 2017


Just as Texas begins its slow recovery from Hurricane Harvey, Florida braces for Hurricane Irma.  So, we must, again, look at wage and hour rules:

September 9, 2017



As hurricanes Harvey and Irma made landfall in the U.S. over the past two weeks, no one could have imagined the historical nature of their effects. Even the best prepared contingency plans were put to the test. 

What is HR’s role in crisis planning and recovery? 

September 8, 2017


Unfortunately weather disasters happen sometimes too often. Having just lived through Hurricane Harvey, I want to share my Top 10 List of employer hurricane related advice.

1.       Be prepared! As a lifetime girl scout this has always been my motto.  Ensure your team knows their responsibilities before, during and after the disaster. All your team will need to do is execute.

September 7, 2017


When I first heard mid last week that Hurricane Harvey was headed directly to the Houston area, all I could think was why they had to name it with my surname. Why, oh, why??? Well at least now no one will misspell it anymore.

Immediately my management team and I started talking about how we were going to prepare for it.

September 1, 2017


For Texas employers, particularly in and around Houston, the priority is helping employees and remaining as operational as possible.  Just a reminder of the wage and hour rules that apply to remaining as operational as possible:

August 28, 2017
Don’t wait for disaster to strike before figuring out how to communicate with employees during a crisis.
After terrorist bombs ripped through a metro station and airport in Brussels in March, leaders at Cisco Systems were able to account for the company’s 150-plus employees in the area within 24 hours. Thankfully, all were safe.  
August 28, 2017



The National Hurricane Center warned Texas residents and businesses that it expects Hurricane Harvey to become a major hurricane before it reaches the middle Texas coastline sometime late Friday evening.

August 25, 2017

On November 9, @shrmnextchat chatted with the Founder, President and CEO of the Devon Group, Jeanne Achille (@jeanneachille) about Communicating with Employees During a Crisis

In case you missed this informative chat, you can read all the tweets here:


November 9, 2016


Crises come in many shapes and sizes—and always at the worst time—but regardless of how or when the calamity occurred, it’s imperative that all organizations have a crisis plan in place. 

November 8, 2016

From Sept. 11 to Hurricane Katrina to the SARS epidemic, all of these crises had an impact on businesses—and their employees. Author Bill Tibbo knows this firsthand because he has advised companies on four continents on how to repair and rebuild after a devastating event.

November 7, 2016

On June 24, @SHRMNextchat chatted with Aliah Wright (@1SHRMScribe) about HR and Cybersecurity.

In case you missed this important chat filled with tips and advice for protecting your organization's most sensitive information, you can read all the tweets below:


June 24, 2015

The Ebola virus has reared its ugly head inside the U.S. and is spreading at an unknown rate due to the nature of its incubation period. While guidance is available from the CDC and other health organizations, it is not entirely clear that we know everything about how the disease may be transmitted.

The “facts” and updates change hourly, so, by the time you see this post, these will have changed again.

October 18, 2014

Don’t you hate it when you don’t know what to wear to work, your fake eyeball falls out of its socket or your fave football team loses? It’s enough to make you call in sick—and some people have, using those very excuses, according to CareerBuilder’s national online survey.

Among the most outrageous excuses for taking a sick day that CareerBuilder reported:

*A swarm of bees surrounded the employee’s vehicle, preventing him from getting into it.

News Updates
November 14, 2013
Never in the history of marketing has there been so much talk about branding. The conversation in the world of branding is well beyond product and service brand discussion by marketers and ad agencies. Branding has proliferated big time – we now have personal brands, country brands, political brands, cause-related brands, even cultural brands. The ramification is clutter, the arch enemy of brand identity.  So, wouldn’t you expect a heck of a lot more corporate attention to commercial brands?
August 27, 2013

Christine Lahey wasn’t sure at first what the cryptic text she received on her cell phone around 3 p.m. on April 15, 2013, meant. The message read: “I’m safe. Turn on the news.”

The text came from a co-worker who was watching the end of the Boston Marathon near the offices of Liberty Mutual Insurance, where Lahey is vice president of employee relations and human resource services.

“I was at home and received this text within 10 minutes of the blast,” Lahey recalled. “I didn’t know up until that point that there had been an attack.”

April 22, 2013