Posts Tagged Communication

In Making Work Work: The Positivity Solution for Any Work Environment (Sterling Ethos, 2016), Shola Richards offers solutions for creating a more positive professional environment using kindness and mutual respect.

September 12, 2016


In less than two months, the Presidential election will take place.  You are thinking about that when you see your receptionist wearing a button for her political candidate. 

You ask her to remove it because you have customers of diverse political views.  She says “NO,” promising to file a case with the Supreme Court because you are violating her First Amendment rights. Note to SCOTUS: we hope you enjoy her as much as we do.

September 8, 2016

We’ve all heard of the phrase “managing up,” but what does it mean to give feedback to your boss – and how can you do it the right way without getting fired? Research shows that many people leave organizations due to bad management, so why not turn that around and empower employees to give managers a piece of their mind?

Joining me to tackle this tough and touchy topic today is Anita Bowness, Global Practice Leader of Halogen Software.


August 23, 2016


Presentation skills, practice, and the top ten don’ts.

August 23, 2016

It's critical to help audiences remember valuable information, especially in business. Drawing on the latest research in neuroscience and cognitive psychology, Impossible to Ignore: Creating Memorable Content to Influence Decisions by Carmen Simon, Ph.D.

August 22, 2016


Some of us are detail oriented while others are more focused on the big picture.  Both are important, but there are times when being more detail oriented can be a major differentiator.  I had a personal experience yesterday that brought this home to me.

August 4, 2016

It's a tale as old as time: Middle-aged and older adults kvetch about the next generation and speculate on what this world is coming to. Business author and consultant Jamie Notter recently shared a reference to young adults' lack of respect for elders and poor work ethic—from the ancient Roman philosopher Cicero.

August 2, 2016


A regular round up of news, legal trends and workplace developments to help keep HR ahead of the curve

Your company’s stance on politically-charged discourse at work says a lot about company culture, but it’s also an important indicator of success in the 21st century.

July 27, 2016

The annual SHRM national conference is only days away now!  As you get prepared to join us for #SHRM16, don’t forget to pack your favorite social media tool to bring along with you. 

June 13, 2016
May 24, 2016

The ‘candidate experience’ has become a buzzword these days. “It’s so crucial to have a positive candidate experience,” and, “What kind of candidate experience do we want our company to have?” These are the ideas swirling around in the already jam-packed brains of human resources professionals and hiring managers. So, how do we define this?

May 10, 2016

Conflict is a fact of life. Especially, it seems, in the workplace. (Kelly Ripa and Michael Strahan, anyone?). Daniel Shapiro, Ph.

May 9, 2016

If you think about things that are easier said than done, accepting failure has to be towards the top of that list. We all do it. In our hearts and minds we know it isn’t the end of the world. We know that some of the best things have been born out of repeated failures.

And yet…

When it happens to us we want to crawl in bed, hide under the covers and never come out again.

Failure can be so defeating.

May 6, 2016

Last summer, I blogged here about how requiring an employee with a disability to stay out of work until 100% cured (i.e., a no-restrictions policy) automatically violates the Americans with Disabilities Act.

May 5, 2016

In the recent "Live with Kelly and Michael" controversy, organizational psychologist and #SHRM16 Blogger Dr. Michael "Woody" Woodard says the old adage "Nothing personal, it's just business" does not ring true. He joins Lunch Break with Wall Street Journal's Tanya Rivero and discusses how any solid relationship is founded in respect, which must begin with open communication. 


April 28, 2016

In 2004, there were significant changes to the parts of the FLSA that addressed overtime exemptions and 12 years later, we’re going to see some more changes…probably as soon as May 2016!

What will these changes look like?

The rule is not final, so we don’t know for sure yet; but it is likely that the changes will:

April 27, 2016

There have been many great articles written about feedback. They cover how to give it, when to give it, what to call it. I’ve seen feedback referred to as guidance, reflection, coaching, or yelling. We talk about the consequences of not giving it. There’s giving it upward, downward, backward and sideways. One area where I don’t see a ton of coverage, though, is about the importance of asking for and receiving feedback.

April 27, 2016