Bold Leadership Through Strategic Resources The COVID-19 pandemic has propelled many into involuntary leadership action over the last two years. Navigating daily regulation inconsistency while addressing changes in the work-from-home policy along with tempering the hiring and retention challenges of the Great Resignation has made Human Resources the busiest department in every organization. SHRM's Cause The Effect campaign is bringing attention to these unforeseen adjustments in the profession. Barely having time to catch one's breath is enough to keep any HR professional on the defensive.