Even though it is difficult to admit, we have unconscious biases that influence our interactions and decisions in the workplace. If we do not check those biases, organizational leaders and HR professionals might create unintended outcomes.
Over the last decade, most HR leaders have been obsessed by the role of millennials at work and figuring out how to meet the different expectations and needs of these young workers. Certainly, this has been important work. But, leaders need to be aware of a much bigger demographic challenge ahead: the role of people over the age of 55.