SHRM South Asia Blog

Any finished product is a function of both form and substance. These share a symbiotic relationship and neither is complete without the other- the best substance cannot exist as an amorphous mass and the most perfect form needs substance to fill it. Likewise, Assessment Testing needs both a framework and content. The design, operation and review/ updation of the Framework is no doubt, as all of us know, a critical determinant in the success of an assessment testing application. Equally important however, is the quality and relevance of the Content. The content determines customer delight and is perhaps the differentiator...

Very often I hear from all my clients using psychometric assessments - "How do I ensure that the candidate has not responded in a socially desirable behavior?” This is more often than not, followed by another question “How do I decide whether to hire or not, if a candidate has responded in a socially desirable manner?" What these questions really aim to do, is to understand whether the person has tried to ‘present oneself as Mr. or Ms. Right’, or tried to ‘distort the recruiter's perception about himself/herself’? However, is it so bad to present oneself in a favorable manner?...

One of my HR colleagues recently read my blog post on “Getting Employee Engagement Practices Right!” and commented that although Employee Engagement is important to every HR practitioner, what is the HR capability and preparedness to take on such a noble cause? What is the role of HR in facilitating Employee Engagement and how can we build the capacity to deliver?

This fourth blog post in the EE series speaks about the deeper preparedness that needs to be built within HR to understand, design, implement and monitor organizational development and Employee Engagement for success. I will...

Retaining influence on employees [in spite of unions]!

I was invited to address the HR Meet of a very reputed company. The audience comprised senior managers. One of them asked me, "How can we not have a union at the workplace?" My answer began with a rather rude statement, I am not proud of it, but yet let me state it. "If we ask wrong questions we get wrong answers.” I then explained that the real issue was “How to retain influence over our employees in spite of unions."

There are many ways to do it, but every organisation must...