Culture of Employee Engagement: Are You Ready?
“In a world where most factors of production are increasingly standardized, where a production line or the goods on a supermarket shelf are much the same the world over, employee engagement is the difference that makes the difference” (Macleod & Clarke, 2008).
Employee Engagement is defined as harnessing of one’s complete self (physically, cognitively and emotionally) to the work role. And has been very well document in both academic and practice writings, your ability to invest yourself completely in your work role results in higher productivity, customer engagement, profit, quality, retention, discretionary effort and safety. Additionally, research also highlights that...