Since its inception, employee engagement is seen as a local (read team level) phenomenon and is believed to be largely driven by the ‘work group level’ dynamics. In such a reality the team manager, is indeed, the central anchor of employee engagement. At one time Gallup estimated that managers account for at least 70%(1) of the variance in employee engagement scores across business units.
Shakun Khanna
Bio:
is a leading expert on Talent Development & Human Capital Management in the Asian Region and serves as Senior Director – HCM Strategy & Transformation at Oracle. Over the last decade he has consulted global organizations on areas of employee engagement, leadership development and organizational transformation. Prior to joining Oracle he set up and managed businesses for organizations like Tata Group, IBM, Gallup, Manpower etc in various leadership roles.