employee experience

Results 1 - 10 of 27
Post date: November 5, 2020
Businesses exist for people, whether the customers they serve, the workers they employ or the communities they enrich. They have the responsibility to provide not just valuable products and services but a stable work environment and access to the American dream. No matter how advanced technology...
Post date: July 3, 2018
Most of us have read the headlines about how artificial intelligence will displace and automate jobs, but do we know how to use artificial intelligence to enhance our people practices? The implications from artificial intelligence (AI) are just starting to be felt in the workplace with Gartner...
Post date: September 20, 2018
If you asked most organizations, they’ll likely tell you one of two things when it comes to their hiring process. Either they think, “It’s just fine as is, and thank you very much for asking.” Or they’ll tell you, “We’re working on implementing industry best practices (whatever they happen to be)...
Post date: February 7, 2019
Recently thought leaders have been promoting the idea that HR should learn from marketing and embrace concepts like “employee experience.” What would happen if a CEO took these ideas seriously? We can find answers in a book I wrote with Peter Navin, The CMO of People: Manage employees like...
Post date: September 18, 2018
If your company is struggling with getting employee engagement right, you’re not alone. The State of the American Workplace reports that 4 out of 5 organizations don’t believe they’re equipped to build strong cultures of engagement. Chances are, you’re one of those organizations. This number is...
Post date: June 16, 2017
Employers have long been pontificating about the impact that Millennials have on the workforce and what changes are necessary to accommodate them, but the time for discussion has passed. It’s time for action. According to the PEW Research Center, during the last two years, Millennials have...
Post date: October 4, 2018
With 2017 recording an all-time high of over 1,500 data breaches, businesses have started taking measures to better protect their data. While the concept of protecting data is certainly not new, more companies are starting to realize the importance of not only protecting customer data, but employee...
Post date: October 30, 2018
A clear, distinct brand is vital in all areas of business from marketing and advertising to customer awareness and loyalty, but one aspect of branding doesn't involve consumers at all. It's your employer brand. Put another way, it's your company's reputation. Oftentimes, it doesn't get the same...
Post date: September 19, 2018
The warnings are dire. Even the biggest enterprises with astronomical valuations can no longer count on a maintaining their edge for even a decade. It’s a “gale force warning to leaders,” Innosight says in its 2018 Corporate Longevity Forecast. At “the current churn rate, about half of S&P 500...
Post date: August 2, 2018
Mid-year reviews are an essential element of any performance strategy. They’re a valuable gauge of business health, providing insights into performance at an organizational, departmental, or individual level.  But many reviews focus only on hard data: How much money was made? How much was spent?...