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How to Help Employees Mind Their Manners in an Online World

Today's organization operates in a world of 24/7 connectivity, social media and streaming video, where any message can travel farther and faster than ever before—and quickly trend online. Likewise, millions of employees are increasingly being asked to integrate mobile devices and Internet-based apps into their daily routines. But what rules of modern etiquette should be observed when using high-tech tools to conduct business or social networks to communicate? Until now, answers have been hard to come by. Happily, Netiquette Essentials: New Rules for Minding Your Manners in a...


Growing Pains


Businesses usually become clients in one of two stages. Either they are in startup or the very early phase of just beginning to hire employees beyond the founder or they have just experienced a jump in headcount rapidly and are experiencing some growing pains. Inevitably, the leaders of the organization tell me how unique their situation is and wonder if I might be able to help them put, what I call, people structure, in place.
When this happens, I start with the good news first. “You are...

The Dilemma of Bias in Leadership

I’ve recently been conducting research related to bias in interviewing and hiring and in doing so uncovered some excellent and surprising information on how to build a greater awareness of ones bias in the hiring process.  This research has also unintentionally helped me develop a more acute awareness of the role of bias and its influence not only in hiring but also beyond.

On a personal level, it’s become clear to me -- in fact painfully so -- that though I thought myself to be an open-minded person, I...


8 Guard Rails for a Happy Valentine’s Day in your Workplace


There were times when I cautioned HR to keep a firewall between Valentine’s Day and the workplace.  The reason for the caution is the initial purpose of Valentine’s Day. 
We all know that the initial purpose of Valentine’s Day was for individuals to express their love to those whom they love in a non-platonic way.  I was tempted to say romantic, but I once had a manager deny there was any romantic relationship because “it was only sex.”
Over time, however, the meaning of Valentine’s Day has...

4 Basic Elements of Successful People Analytics

You come to a fork in the road. The sign indicates 100 travelers have taken the left fork and 14 have fallen to their death; it also shows that 50 travelers have taken the right fork and 8 have fallen to their death. Which road do you take?
Welcome to the world of HR analytics.
The answer to this "which path" puzzle is one you probably won’t learn in a statistics class, and it demonstrates something HR leaders need to know: the road to analytics success...

Trust Deserves a Second Chance

Trust is broken. There used to be a time when you had trusted news sources or had someone you could count on. When you picked up that newspaper from your hometown or reached out to that friend or colleague, there was comfort in knowing that the news was valid or you could trust your team. You read the editorials and opinions sections to see a different point of view. There was the columnist you loved to hate and disagreed with every word, but you respected the opinion and trusted the news source....


Top 10 Things I Learned Transitioning from the Military


It’s been a little over 12 years since I last put on the uniform of a U.S. Navy Sailor and stepped off a military installation for the last time, but still remember vividly the immediate weeks after my separation.  Over the course of several articles I’ll be talking more specifics about tips and tricks I’ve learned over the 12 years to share my knowledge and experience in hoping this helps other veterans transition into the workforce, but I want to start off with a list of the top...


Mindful Meditation in Manhattan

"Too much work. Too little pay. Too many technological advancements." According to the SHRM Online article Workplace Burnout at 'Epidemic Proportions' by Dana Wilkie, there are many reasons employee burnout is higher than ever.

Employers can help alleviate some of the stress by investing in programs that promote wellness. Meditation classes are a great way to help workers learn how to ease their anxieties. 

Organizational Psychologist, Michael Woodward (Dr. Woody) and The Urban Monk (Pandit Dasa) talk about the roots of mindful meditation and how companies are now pushing the practice of meditation at work as a health...


#Nextchat: Not Your Grandparents' Handbooks


On a scale of 1-10, how would you rate your organization’s employee handbook?

Does it exude warmth and friendliness and promote the spirit of your organization? Does it highlight your diverse and inclusive culture and your commitment to volunteerism? Does it use technology to share employees’ stories? Does it impart a sense of “family” among your workers? If your organization’s handbook is basically the 1986 original, only updated with the latest HR acronyms, then the answer to these questions is probably not. 

Smart employers that understand the growing importance of employer branding...