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Keeping Your Employer Brand Afloat During Turbulent Times



The nation’s unemployment rate is at a 17-year low of 4.1%, fueling the demand for talent and creating a highly competitive talent marketplace. At the same time, technology continues to disrupt business from almost every angle, and industries experiencing dramatic change and consolidation face redundancies and waves of layoffs.

Against this backdrop, maintaining a positive employer brand today is more important than ever.

Throughout my 30-year career, I have seen companies handle downsizing in various ways, all of which have had an important impact on employer brand. I’ve seen it...


How to Investigate Sexual Harassment Allegations

Make sure you have the knowledge and training you need before any complaints surface.


he general manager of a Massachusetts car dealership testified at trial that he “honestly didn’t believe” a finance manager when she told him that her supervisor often commented on her anatomy, tried to throw coins down her blouse and suggested they sleep together so he could see her breasts.

The finance manager, who was fired after making complaints, ultimately was awarded $200,000 in punitive damages because her employer failed to properly investigate her allegations. That’s on top of $40,000...


Workplace Investigations




“The phone rings and before you finish saying ‘hello,’ the chief compliance officer of a Fortune 20 client is quickly relaying to you that an accounting manager has just filed an internal complaint of sexual harassment against the chief financial officer (CFO). In addition to the harassment charge (which includes transcripts of voicemails of the CFO making lewd and suggestive comments), the manager also accuses the CFO of filing false expense reports. As if that isn’t enough, the manager also alleges that in-house counsel, the CFO and one board member instructed...


Why Resumes Need to Retire



I spoke at a conference five years ago in which I declared, “resumes suck.”  The context was about over-inflated resumes filled with key words, and on the other side, employers who dismiss great talent based on a piece (or ten) of paper. In short, resumes needed to be retired and replaced with a more dynamic way of matching talent with needs.

Yet in 2018, we will still ask for traditional resumes and expect internal and external recruiters to work magic when it comes to attracting high-demand talent and needed skill sets.  WHY?!?

Let’s go...


Reshaping the Future of Work in 2018



Today’s we are facing significant new technology and cultural forces, from artificial intelligence, workforce fluidity, and hyperpersonalization, to the demand for equity and inclusion. These phenomena are reshaping the future of work, resulting in three megatrends for HR to prepare for in 2018: people-first AI, highly individualized leadership, and achieving breakthrough diversity and inclusion.

Of these three megatrends, cloud-based AI and related technologies such as machine learning, natural language processing, image recognition, and virtual reality, will likely have the biggest impact on HR in 2018, changing the dynamic among people,...


#Nextchat: Employee Terminations



Employee terminations are a fact of life in the workplace. Whether the termination is due to poor performance or layoffs, there is no easy way to deliver the bad news and it’s one of the most unpleasant responsibilities you will ever have as a manager.

How an employer conducts a termination is key to a positive outcome for the employer, employee and the entire organization.  A poorly handled termination can increase the potential for a lawsuit and negatively impact employee morale and employer brand and reputation.

Unsubstantiated unemployment claims can...


Communication: Advancing our Humanity in the Digital World



Humans have walked the earth for 20,000 years. One could argue that until the time of the Lascaux Cave paintings in France in 17,000 BCE, the only way for humans to communicate was to stand face to face and speak (grunt) directly.. We have a rich history – from cave paintings to tablet etchings, smoke signals, hieroglyphs, the Rosetta Stone, Gutenberg’s press, telegraph, telephone, and now the Internet, web browsers, SMS – with virtual reality on the horizon.

The 21st century has brought amazing new technologies –great advances, that have...


Words of Wisdom: Discovering a Different Diversity


People’s past mistakes shouldn’t preclude their future successes.


Coming of age in the 1960s shaped my perspective. I lived through some of the defining events of the 20th century: the assassinations of John F. Kennedy and Martin Luther King Jr., the civil rights movement, the Beatles, Vietnam, Richard Nixon, the anti-war movement, Watergate, and Neil Armstrong’s walk on the moon. Against this backdrop, I graduated from Cornell University with a degree in industrial and labor relations and entered the world of HR. I’ve witnessed a great deal of...


Top 3 Things HR Leaders Can Do to Impact Retention in 2018


  1. Renewed focus on learning systems- This is an important shift in the last 18 months.  For a few years, we were seeing decline in interest in learning systems.  This is partly due to to HR leaders focus on new HRIS systems in general.  Now that HR leaders have greater understanding about the direction of HR technology and it’s becoming more mainstream, learning and how to modernize it are the focus.  Analysts are shifting research attention there.  Vendors are also reconsidering spending on learning system development.  It’s about creating learning systems that provide
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