SHRM asked human resource professionals to share their stories about something that has made a difference in their HR careers.

Trisha Zulic, Senior Director, Business Operations and Strategy at WSA Distributing, Inc. shares how she is connecting with and supporting her people managers every day. "It's important to make sure you’re taking care of your people managers," says Zulic, "because they are the people shaping the culture of your organization.”

See more HR Storytellers. 

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The outbreak of COVID-19 has forced many employees and teams to work remotely as businesses try to maintain operations. This new model of work is putting company culture to the test. Without physical interaction and typical processes, employees may not feel as connected or productive. Leaders need to adapt their culture to accommodate the current reality of working so that employees remain rooted in the culture while teleworking. 

The importance of culture is clear, as research shows culture is a key factor in higher employee engagement, productivity, motivation and collaboration....

The other day my daughter shared with me that physical distancing requirements had put a kibosh on her dating life. Sure, the possibility for online connections exist, but this certainly isn’t the same as meeting someone in person and getting to know them through these ongoing in-person encounters. Upon further reflection, I realized that while COVID-19 holds the potential to impact a person’s romantic life in a negative manner, it also holds the opportunity for each of us to welcome love into our lives in ways that we had never...

We are in the Golden Age of the HR profession, and the chief people officer (CPO) is at the helm. Technology and automation are freeing HR leaders from more administrative and process-related work, powering the CPO’s role to guide the organization in designing and implementing the talent strategies and work options needed to fuel future business growth. As technology and innovation in the workplace accelerate, this role becomes increasingly critical; going forward, the power and strength of an organization’s human capital will be what differentiates success from failure.

With a...