Be the HR that People Don’t Think About - A Tune In Tuesday Reflection



I love attending conferences because not only are they a place to learn, but they are an amazing place to network with your peers from all over the world. As disappointed as I was that we weren’t able to meet in San Diego this year, I was excited when SHRM announced their new digital series call Tune In Tuesdays; a monthly interactive webinar series that takes learning and connecting to the next level.

The first Tune In Tuesday episode occurred on Tuesday, July 14...


SHRM Tune in Tuesdays and the Workplace Culture that Helps Teams Win


Although I’m sad I couldn’t see 20,000 of my HR friends in San Diego this year, I’m so glad SHRM is hosting Tune in Tuesdays once a month.

I love seeing live virtual sessions and engaging with fellow HR pros in the chat. The first session today was featuring Johnny C Taylor and Patty McCord, Former Chief Talent Officer at Netflix. This was my first time seeing Patty speak and she was very engaging and full of passion.

My top two takeaways from the discussion were:

1) Especially now during...


Organizational Culture: It Needs to Help Employees Through the Hard Times



As human resources professionals, we know the importance of creating a positive candidate experience so people will come to work for our companies. And we understand that creating a positive employee experience will result in increased employee engagement, higher productivity, and reduced turnover.  We also understand that we must work on all of them. We can’t sacrifice the employee experience for a better candidate experience. Because if we do, it will create a disconnect that ultimately leads to disengagement and turnover.

But as we’re talking about experiences, let’s be real....


Overload Harms Workers and Productivity



The way we work is not sustainable. Sherwin knows this well. He has 20 years of experience as a skilled information technology (IT) professional and is one of the many professionals and managers we interviewed in a Fortune 500 company we’ll call TOMO.

Sherwin estimates he works about 70 hours per week. He starts work with calls at 5 a.m., pauses to get his kids ready and off to school, works a full day, prepares dinner and supervises their homework, and then routinely works, at home, until midnight. The long...


How to Help Your Idea Grenadiers and Silent Wounded Better Contribute



If you’re like many leaders with whom we’ve shared our new book Courageous Cultures, you’re mentally indexing your team and wondering if they’re capable of micro-innovations, problem-solving, and advocating for your customer. You want them to contribute, but they’re reluctant or clumsy.

You might be thinking about the “idea grenadiers” who present countless ideas, none of them quite relevant to your business. Or maybe you worry about the people who seem to have a “tell me what to do” attitude. Can they make it in a Courageous Culture?

Some leaders look...


12 Skills All People Managers Need To Have


The term team management gets thrown around a lot in professional settings. And while these are necessary for high levels of performance, it’s important to address what comprises team management skills.   

A great source of knowledge on this topic comes from individuals who skillfully manage people on a regular basis.

Below, twelve business leaders answer “What knowledge, skills, or abilities are needed to be an effective - and great - people manager?”

Their answers will help you become the best manager you can be.

They Do...


Take Learning and Connecting to the Next Level with "Tune in Tuesdays"



Get ready for Tune in Tuesday -- a brand-new digital series of interactive episodes brought to you by SHRM21 starting on July 14, 2020!

Join us on the second Tuesday of each month for fresh perspectives from leading experts, curated news you can use, and solution-based insights focused on all things work. Going beyond a typical webinar or virtual event, Tune in Tuesdays will take learning and connecting to the next level. 

Each episode will cover topics one might expect to see on the stages of SHRM’s signature event all while providing the opportunity...


A New Path to Employee Engagement



I was impressed to see statistics from Quantum Workplace ("The Impact of COVID-19 on Employee Engagement") that indicated Employee Engagement is actually UP in this time of isolation; impressed and somewhat bewildered. It seems a lot of the things we originally thought irreplaceable in formulating the Employee Experience can actually be replicated. Turns out, organizations have the tools to pivot in times of change, employees are really resilient and customer relationships can maintain their constructive viability without face-to-face contact.

Some might think that people are just happy to have a job...


Overcoming Workplace Bias


In these days of high emotion and polarization, it's hard to know how or even whether to address the feelings of anger, despair or frustration that may be percolating among employees at the workplace. But it would be a mistake for company leaders and managers to stay silent, said Eric Ellis, a longtime consultant on diversity and inclusion.

Today's crises have frayed nerves and opened wounds.

"None of us is unaffected by this," said Ellis, president and chief executive officer of Integrity Development Corporation in Cincinnati. He advised companies to have...


10 Things You Don’t Need on Your Resume



A job search can be an arduous task with many steps. Typically, the first step is to create a resume that convinces the recruiter to consider you for an open position.

Think of your resume as a spokesperson or a promotional tool—it is important to create a resume that makes a great first impression to a potential employer. If a recruiter or hiring manager requests to meet you, it means that your resume has done its job of marketing you as a suitable candidate.