SHRM Blog

As human resources professionals, we know the importance of creating a positive candidate experience so people will come to work for our companies. And we understand that creating a positive employee experience will result in increased employee engagement, higher productivity, and reduced turnover.  We also understand that we must work on all of them. We can’t sacrifice the employee experience for a better candidate experience. Because if we do, it will create a disconnect that ultimately leads to disengagement and turnover.

But as we’re talking about experiences, let’s be real....

If you’re like many leaders with whom we’ve shared our new book Courageous Cultures, you’re mentally indexing your team and wondering if they’re capable of micro-innovations, problem-solving, and advocating for your customer. You want them to contribute, but they’re reluctant or clumsy.

You might be thinking about the “idea grenadiers” who present countless ideas, none of them quite relevant to your business. Or maybe you worry about the people who seem to have a “tell me what to do” attitude. Can they make it in a Courageous Culture?

Some leaders look...

Get ready for Tune in Tuesday -- a brand-new digital series of interactive episodes brought to you by SHRM21 starting on July 14, 2020!

Join us on the second Tuesday of each month for fresh perspectives from leading experts, curated news you can use, and solution-based insights focused on all things work. Going beyond a typical webinar or virtual event, Tune in Tuesdays will take learning and connecting to the next level. 

Each episode will cover topics one might expect to see on the stages of SHRM’s signature event all while providing the opportunity...

In these days of high emotion and polarization, it's hard to know how or even whether to address the feelings of anger, despair or frustration that may be percolating among employees at the workplace. But it would be a mistake for company leaders and managers to stay silent, said Eric Ellis, a longtime consultant on diversity and inclusion.

Today's crises have frayed nerves and opened wounds.

"None of us is unaffected by this," said Ellis, president and chief executive officer of Integrity Development Corporation in Cincinnati. He advised companies to have...