SHRM Blog

Each time our team travels for meetings, we always try to connect with some of our local exchange visitors (EVs). Earlier in February, we met five NYC based exchange visitors for breakfast or as I like to call it – “coffee and convo the J way.”The group, while small, was from all over – Mexico, Chile, England, The Netherlands, and Germany. (We also had SHRM Program Manager Gennady Babankov with us, so we can go ahead and check the Russia box too.)

When we meet with exchange visitors, I love hearing...

Employers have been talking about candidate experience for years, but many of them still struggle to make it better in practical ways. Should they focus on technology? The interview? How the culture is communicated?

Intel has taken a holistic approach to the challenge, intentionally designing specific experiences that attract and engage candidates throughout the hiring funnel and beyond. In this interview, Ben talks with Allyn Bailey about Intel’s strategy for improving the candidate experience and the philosophy behind it, as evidenced by one of Allyn’s comments in the conversation:
“Hiring is about taking people with dreams and aligning them to...

Q: I’ve had plenty of experience managing employees and I’ve had my share of procrastinators. I know that it helps to motivate and support them. That using a carrot is often more effective than a stick. I’ve used bonuses and other incentives to reward meeting deadlines, as well as the implied “poor” performance evaluation if they don’t.

My problem now is that the procrastinator isn’t my employee but rather another manager. So the usual tools made of carrots and sticks can’t be applied. Any tips on how to persuade another...

How can managers become measurably more effective? To answer this question, I studied crucial moments. I wondered in moments when the stakes are high, and the pressure is on, do managers remain calm, candid, direct, and willing to listen? Or do their direct reports describe them as angry, closed-minded, rejecting, even devious? And, how does either style affect results and relationships?

My research confirms a manager’s style under stress has a disproportionate effect on their personal influence and their people. And yet, my study of 1,300 employees found that one...