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Cross Generational Engagement (Part 5)

Note: This series is based on the paper  My Generation

Generational and life-stage issues affect us both consciously and subconsciously every single day.

A survey by Lee and Hecht Harrison tells us that “70% of older employees are dismissive of younger workers’ abilities and nearly half of younger employees are dismissive of the abilities of their older co-workers”. 

Even at the most progressive of companies, these trends often persist. It’s important to address them head-on to win the battle of engagement.

According to Charles H. Green, Founder and CEO of Trusted Advisor Associates,...


Two Key Ingredients for Building your Reputation as a Global Leader

“You cannot build a reputation on what you are planning to do.”  Henry Ford’s words are resonant in a time where HR leaders are tasked with a myriad of planning activities: strategic action planning, performance plans, development planning, succession plans.  Planning is important, but it is how your plans translate into reality that builds your reputation. 

This is the much recited, ‘past behavior predicts future performance’ mantra that lays the foundation for many leadership programs today.  This is not news to you, I know.  But it is an important starting point to examine what really creates ones reputation. ...


HR Tools and Tech: Jobvite

Jobvite, an innovative and handy tool for recruiters, taps social networks to distribute and target job openings, while tracking the real-time value of job placement ads. In order to promote open positions, make referrals and find qualified candidates, this app leverages social networks such as Facebook and LinkedIn, to send users job invitations, or “Jobvites”.  Recruiters and HR staff can track not only the jobs themselves, but the sources of referrals.

The site is mobile and computer accessible, as long as a Jobvite subscription has...


Learn to Teach. Teach to Learn

When I retired, I thought I was through with business. And I was, until the social network came along and enticed me to blog.

Like most bloggers, I write about what I know -- strategy, leadership and branding. My motive is nothing more than to share my experience with today’s business community, in the hope they might put an old warrior’s advice to good use.

To improve relevancy, I’ve had to familiarize myself with the new economy and products and services that didn't exist when I was CEO of coffee/confectioner, Jacobs Suchard. As a side benefit of this...


A Leadership Lesson from the Dog Whisperer

I admire the passion of Cesar Millan, star of National Geographic Channel’s Dog Whisperer. Cesar works with man’s best friend to help create a much more positive and enjoyable home life.  I have noticed a common thread throughout the Dog Whisperer’s work: bad behavior in dogs is not necessarily the fault of the dog, but the OWNER!

Wow! This juggernaut of wisdom has application to the cubicle jungles all across America.  During my years as a people practices consultant and human resource practitioner, I have found that adverse behavior, or negative energy, in the workplace is not...


Gamification and Learning Management - Two Truths and a Lie

Employee engagement and participation in learning and development programs has always been a challenge. With the rapid development and deployment of new tools and technology in the workplace, though, there's more to be learned and mastered than ever. Leaders are now looking for methods to tackle this issue head-on, and driving demand for changes in learning managemen. Enter gamification.

The use of game mechanics in non-game environments to improve user experience and participation is rapidly gaining interest as a solution for improving learning management. We're told it can fundamentally change an organization’s learning and development processes, but many...


Even a voluntary demotion can lead to a retaliation claim

A maintenance mechanic in Illinois received twenty-eight disciplinary-action forms from his supervisor. Ultimately, he was offered two choices: (1) accept a demotion to a non-mechanic position and take a significant pay cut; or (2) keep the position, fight the discipline, but face potential termination.

On the advice of his union representative, the mechanic took the demotion. He later sued for retaliation, claiming that the demotion, which he voluntarily accepted, was a direct response to a charge of discrimination he previously filed with the EEOC.

Is this retaliation? A federal circuit court gave us the answer.

The case...


Overview of the Generations - Generation Y, Generation X, Boomers and Veterans (Part 4)

Note: This series is based on the paper My Generation.

The Multi-generational Workplace

Before generational differences can be adequately addressed it is important to have a high-level understanding of the four generations that share our workplace; Generation Y, Generation X, Boomers and Veterans.

“Armed with an improved knowledge of the motivators and disincentives that drive its employees, an organization is more likely to develop the recruitment and retention strategies that others only dream about.” The same can be said about engagement strategies.

Generation Y, Generation X, Boomers and Veterans

Four Generations "roughly" defined...

#NextChat: Why You Can No Longer Say "No" to #Workflex

As the 2012 National Study of Employers (NSE) suggests, workplace flexibility is replacing the one-size-fits-all, 9-to-5 way of working in a growing number of organizations.  What’s motivating companies to consider new ways of making work “work?” And what impact does giving employees more choice over how, when and where work gets done have on workplaces and the bottom-line?

Please join us for #NextChat on May 2 at 6 p.m. ET with special guests Ellen Galinsky (@EllenGalinsky), president, Families and Work Institute, and Lisa Horn (@SHRMLobbystLisa), co-leader of SHRM’s Workplace Flexibility Initiative.  We'll explore the key findings from the 2012 NSE...


Performance Management in the age of transparency

What have you done for me lately? It's a vital question for both manager and employee.

The answer is readily apparent with increasing ease and frequency. As information flow and transparency become ubiquitous in the workplace, managers have everything necessary to provide real-time feedback. 

We can be nimble and, in turn, help our teams and companies do the same. The days of the regimented quarterly and annual performance reviews are over.

We interact with our teams multiple times a day, dozens of e-mails, information shared on intranets, wikis, social media, project tracking software, etc. Very few...