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Being present

Sometimes, the mere act of being present can make a world of difference in our workplace.  This is especially true when it is unexpected, unscheduled, and done for positive reasons.
In my short tenure in my new position, it has become clear that my presence outside the administrative office is a new fangled concept to many.  I’ve heard phrases like:
“HR has never been here before.”
“Why are you here? Is something wrong?”
“I hope you’re not here because someone is in trouble.”
“Wait, you’re the new HR Director and you came to see me?!?”

#Nextchat RECAP: Why HR Needs to Be a Great Marketer

On December 18, @WeKnowNext chatted with John Richard Bell (@JohnRichardBell) about "Why HR Needs to be a Great Marketer."

In case you missed it, you can read all the great tweets on Storify or here:





2014 Workforce Trends Will Affect Businesses of all Sizes

In October this article ran on Forbes depicting the workforce trends we will see in 2014. I think it’s a pretty good list. Since a good majority of my clients are small businesses, I often think about how things will affect them. They have less ability to adjust or react than larger organizations and often have to think of things a little differently. Today, I’m going to take three of those trends and talk about how small businesses can react and even create a strategy around these trends.

Reputation become more important for both professionals and companies

I like...


Split Testing Internal Communications

Split testing is a marketing tool that companies use to evaluate the impact of their marketing messages. They will take a key message and test variations of it against two (or more) groups, then compare the results to see what worked best. It helps over time to define the best and most effective communication method for the target audience. So why don’t we do this internally?

In addition to my day-to-day HR work, I’m also tagged as the Communications lead at work. I get to distribute the minutiae, but I also have a hand in delivering news with a larger...


#Nextchat: Why HR Needs to be a Great Marketer

Great marketing begins with great strategy. Great strategy doesn’t happen without sacrifice. Sacrifice leads to differentiation. Brands cannot promise a smorgasbord of benefits; trying to be all things to all people is a recipe for disaster. There’s more: a marketer’s product or service must deliver the promise. If it doesn’t, great marketing cannot exist.

What does this have to do with HR? Everything. For the sake of brevity, I’ll list just five similarities between HR and marketing.

  1. HR’s product is the corporation’s human resource, the people required to build the product, produce it, sell it, ship it, invoice it and service it.
  2. ...

Executive Book Club: December 2013


1001 Rewards and Recognition Fieldbook

Author of the Business Week million-copy bestseller, 1001 Ways to Reward Employees, Bob Nelson is the motivational specialist who helps businesses stay competitive by teaching them how to inspire their employees to excel. Now joined by Dr. Dean Spitzer, senior consultant and performance improvement expert for IBM, Nelson distills the knowledge, experience, and ideas gained from working with thousands of organizations into a hands-on, practical fieldbook.



Camouflage toilet paper and 9 of the other most unusual coworker holiday gifts

Leave it to Career Builder to run a survey seeking the most unusual co-worker holiday gifts. Camouflage toilet paper made the list.

(Well, at least it wasn't used, amirite?)

* * *According to this survey from, about one quarter of your co-workers will exchange gifts this holiday season, while 1 in 5 will buy holiday gifts for their bosses. Most will spend lest than $25 on the gift. 1 in 10 cheapskates will spend $5 or less.

If you are on a limited budget and are looking for the unusual holiday


#Nextchat: HR's Holiday Headaches

December is the time of year to breathe a sigh of relief as we finish a year of accomplishments and celebrate multiple holidays. The beautiful lights, music, festive decorations and parties create a fun and festive atmosphere.  As the song says, "It's the most wonderful time of the year" ...unless you're in HR. 

Recently, the Next Blog posted an amusing article that tells a tale of HR’s hope and headaches during the holidays.  The “fun” starts right around Thanksgiving when the cubicle decorations start to go up and culminates with the festivities at the office holiday party.

Religious and cultural...


What Workforce Trends Will HR See in 2014?

Social media is not on the list of top workforce trends for 2014. Mobile applications (apps) for work, however, are. In fact, they’re No. 1.

So said HR software developer PeopleMatter in a webinar it gift-wrapped just in time for the holidays called Naughty or Nice? Top 10 Workforce Trends and Whether They’ll Be Good or Bad for Your Brand in 2014.

Why mobile apps?

Well, for one, more and more people are tethered to the Internet from the palms of their hands. According to the Pew Internet & American Life Project, 56 percent of American adults have smartphones. Most...