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#Nextchat: Are We Really That Disengaged?

Gallup recently reported that 70 percent of American workers are disengaged. In a recent Forbes article, leadership development experts Jack Zenger and Joe Folkman claim that this data is wrong. They “question the accuracy of this number” and “are particularly concerned about the impact this message has on the executives of organizations.”

Gallup measures absenteeism, or lack there-of, as an engagement metric. Really?  Talk about rewarding people for just showing up. There is no such thing as being absent from work. We are working all the time. The problem is that certain organizations are choosing to measure engagement by...


Fire those managers who don’t fit

It is no brainer that employees who fit your organization’s culture stay longer and hiring the right match assures continued success.

Organizational culture is civilization in the workplace. – Alan Adler

I read this interesting article on, "Culture is a social control system." Here the focus is on the role of culture in promoting and reinforcing "right’ thinking and behaving, and sanctioning ‘wrong’ thinking and behaving."

That is true, and sometimes the whole business model can be your culture. For example, the friendly and open culture in organizations like Disney, ...


Kindness at Work is Natural

Kindness, real kindness, fosters trust. Kindness is not about saying the right things or being polite, it is about showing through your actions genuine caring and respect. – Lori Ada Kilty 

November 13th is World Kindness Day, recognized around the world as a day for people to be kind. In 1998, the World Kindness Movement initiated this day of celebration to encourage everyone to make a little extra effort to be kind to one another.

In Book II of “Rhetoric”, Aristotle defines kindness as “helpfulness towards someone in need, not in return for anything, nor for the advantage of the...


Safeguards Can Protect Against Misclassification Lawsuits

As U.S. employers continue to grapple with the surge in wage and hour lawsuits, class-actions charging exempt-status misclassificationoften brought by former employeesare a growing concern, finds a survey report by labor law firm Littler Mendelson P.C.

The survey, completed by HR professionals, C-suite executives and in-house attorneys, measured how employers are being affected by litigation and Department of Labor (DOL) audits focused on the classification of employees as exempt from overtime pay under wage and hour laws, including the federal Fair Labor Standards Act. Key survey findings include:

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Thank You

My post title is missing its normal, and grammatically incorrect, double exclamation points ( !! ) for a reason this week. I had the most amazing experience and just had to share it with you !! (oops, there they are)

In my role at LaRosa's, I get to do some pretty amazing things as an HR professional. My job is broad, deep and strategic. It’s also very hands on. You see our goal at LaRosa’s is to Reach Out and Make Smiles in all we do with our guests and our Team Members. We started this “radical” new recognition program...


SHRM Leading Indicators of National Employment® (LINE®) November 2013

Steady Hiring and Few Layoffs Expected in November

 In November, the pace of hiring in manufacturing and
services will rise compared with a year ago, according
to the Society for Human Resource Management’s
(SHRM) Leading Indicators of National Employment
(LINE) survey for November 2013.

■■ Strongest hiring rate in four years is expected for
November. A net of 40.4 percent of manufacturers
and a net of 34.1 percent of service-sector companies
will add jobs in November.

■■ Recruiting difficulty edged up in October. Difficulty
in recruiting candidates for key jobs reached
four-year highs in both sectors for the month...


#Nextchat: HR Technology - Implementation and Adoption

Technology solutions have for some time helped Human Resources departments improve service delivery, find and attract talent, provide employees opportunities to learn and develop their careers, and support an organization’s business strategy. But what has changed in the last few years are the methods, strategies, and challenges for to insure the successful implementation and adoption of modern workplace and HR technologies.

With more and more HR technology solutions moving to cloud-based delivery models, the way HR technology is marketed, sold, implemented, and deployed to users has dramatically changed in just the last few years..

Combine the changes in the technology...


What Is Emotional Intelligence?

Human resource leaders at Amadori decided in 2008 that the large Italian-food company needed to add emotional intelligence to its leadership culture. The following year the McDonald’s supplier teamed with emotional-intelligence consulting organization Six Seconds to help managers develop stronger people skills and insights, an effort later expanded to others in the company’s plants.

A multiyear study of Amadori found that high emotional intelligence (also known as EQ or EI) significantly influenced individual performance and organizational engagement, which, in turn, improved company performance, according to a case study that Six Seconds posted earlier this year.