In the certification classes, one of the key competencies that are considered necessary for someone to be a successful human resources professional is business acumen, that knowledge of how the business really operates. This business acumen can be learned in two ways, through study or through experience.
Peter Drucker, management guru deluxe, advises that all staff workers spend time in operational positions. He says specifically:
“Don’t ever put anyone into a staff job unless he or she has successfully held a number of operating jobs, preferably in more than one functional area.” (The Daily Drucker, pg. 362, Rules...