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Managing Prima Donnas




You know what a Prima Donna is – in HR we come across them all the time. The employee who thinks the rules don’t apply to her, or that he’s so valuable he shouldn’t have to follow the rules. They question everything looking for loopholes, and generally make HR (and everyone) a little crazy. The definition of this employee is: a vain or undisciplined person who finds it difficult to work under direction or as part of...

No One Is "Just" Anything



I’m fortunate to work for really great owners that genuinely care about our team members.  But at the same time, they’re business people.  They don’t do it just to make themselves feel good, or to be charitable.  Business needs to operate profitably, otherwise we’re all in trouble.  Bottom line, if we pay you to do a job, you’re important.  But is that enough?

I recently heard a talk by Nora Burns (video link here) that struck a chord with me.  She went undercover with team members posing as one of...


Prospect for Tax Reform Remains Unclear as Mounting Priorities Compete for Attention


As efforts to repeal and replace the Affordable Care Act continue to plod along in Congress, House and Senate tax writers have been working with the Trump administration to find a way forward on tax reform.

Hearings continue to take place, most recently last week with both the House Ways and Means Tax Policy Subcommittee and the Senate Finance Committee looking at a path forward on tax reform. One area Members of Congress are reviewing is the tax-favored status of employer-sponsored retirement and welfare benefits.  The House Ways...


#Nextchat: Empowered HR Professionals Help Employees and Organizations Thrive



This #Nextchat was created by the SHRM Foundation's 2017 Summer Intern, Amanda Tinkleman.

When employees thrive, organizations thrive. According to a report published by the SHRM Foundation in 2016 and sponsored by Globoforce, Creating a More Human Workplace Where Employees and Business Thrive, employees need two things to thrive in the workplace:

1) a sense of vitality, or feeling alive every day, and

2) regular opportunities for learning.

To meet these needs, the report outlined seven key strategies:

  1. Share information about the organization and its strategy.
  2. Provide decision-making
  3. ...

Seeing is Believing: Why Physical Office Environments Should Reflect Corporate Culture


Research shows that 90 percent of what we perceive about our world is absorbed visually. And, visual perceptions greatly influence our overall impression of our surroundings. That’s why a company’s physical environment is so important to get right.

In creating an office environment, there is no “one size fits all.” Every company is different and every workforce is different. Authenticity is essential. A physical office space should reflect a company’s culture and employees’ needs. In turn, it can play an important role in employee engagement.

Two main factors encompass


When a Toxic Worker Is Well-Liked by Managers

How does HR negotiate the complaints of disgruntled co-workers and the praise of higher-ups?
It's the guy in the office who slams his file cabinet drawers when he's ticked off. It's the woman who rolls her eyes when someone offers an idea at a meeting. Or maybe it's the person who's always talking behind everyone's back, spreading gossip and mistrust. 
They're toxic employees, and experts agree they can make their co-workers not only unhappy, but less productive. 
Yet such difficult workers may also be highly...

I’ll hang out for a bit while you grab the maximum-leave policy in your employee handbook




Don’t have one? Good. You can skip today’s post.

As for the rest of you, say a silent prayer to whatever higher power you believe in, email me a thank you, and read on…

Yesterday, some of my buddies and I delivered the second of two continuing legal education sessions entitled Navigating the Use and Abuse of the FMLA. During each session, we talked a bit about “maximum-leave policies.” An example of...


Viewpoint: There Are New Limits on Disciplining Employees



Nina is a one-person employee and labor relations department for a midsize hospital. Her job can get rather busy because line managers reach out to her often for support in holding their employees accountable.

Nina's approach to employee discipline stems from her sense of fairness and her strong work ethic: While she understands that employees sometimes face challenges that might get in the way of their work performance, she believes they nevertheless need to perform at a minimally acceptable level to earn their pay. Yet she also recognizes that recent...


Future Friday: Are you a Techno-Optimist or a Techno-Pessimist?



Are you fearful that your job will be taken over by technology and you will find yourself in the unemployment line for the rest of your life? Or are you confident that due to your skill sets and your personal adaptability you will be able to work along technology and be a productive member of the working society? If you are the former, you are what is known as a techno-pessimist, the latter is a techno-optimist. I got these terms from an article and video from the McKinsey Global Institute...


Live Blog Live Chat with SHRM's Knowledge Advisors

Live Blog Live Chat with SHRM's Knowledge Advisors