Analytics at Work: Smarter Decisions, Better Results
Most companies have massive amounts of data at their disposal, yet fail to utilize it in any meaningful way. But a powerful new business tool, analytics is enabling many firms to aggressively leverage their data in key business decisions and processes, with impressive results. In their previous book, Competing on Analytics, Thomas Davenport and Jeanne Harris showed how pioneering firms were building their entire strategies around their analytical capabilities, rather than "going with the gut".
There is no silver bullet for performance management: not an app, platform or systematic flow chart. It turns our that managing performance is as much about knowing your people as it is knowing the metrics of their performance.
So, how can we engage a variety of personalities in one scaled process? Let's review the SCARF formula for employee motivation:
... it's pretty simple, if you understand which of the above mentioned characteristics are of the greatest (and least) priority to...
I have written before about the places I get ideas and inspiration for what I write here. Once again I give credit to my pastor and friend, David Cassidy, for helping me think about leadership in a different and descriptive manner. Today’s post will look at the differing types of vision that leaders need to have in order to be successful. I enjoy learning from others and try to always give credit where it is due. To David I say “thank you” once more.
The Ebola virus has reared its ugly head inside the U.S. and is spreading at an unknown rate due to the nature of its incubation period. While guidance is available from the CDC and other health organizations, it is not entirely clear that we know everything about how the disease may be transmitted.
The “facts” and updates change hourly, so, by the time you see this post, these will have changed again.
If the virus continues on its current path, workplaces will be significantly affected. It’s important for HR and other organizational leaders to have a plan in place for how...
We’re getting closer and closer to another election season. Even though this is a “light” year for elections locally, that doesn’t stop the candidates who are running for office from filling the airwaves with commercials. And, true to form, there are few candidates who say what they’re going to do. Instead, they spend millions of dollars to smear their opponent. People must feel it works because it gets worse the closer you are to the actual election day.
To me it seems similar to what I see from other bloggers in the “space” when they write about Human Resources. People...
I am pleased to include a link to an article I wrote last month for Entrepreneur on subtle bias: How Entrepreneurs Can Spot Subtle Bias
The focus is on what I collectively call “micro-indignities”: micro-inequities and micro-aggressions.
There are often are complex definitions for these terms. But the definitions can be simplified.
Generally speaking, a micro inequity is a slight that demeans or marginalizes the recipient.
Generally speaking, a micro aggression is an act that stereotypes or denigrates the recipient.
In my prior article for...
If I could sum up what twenty-plus years of multicultural experience afforded me during my time in the Army I’d say it’s humility- and I think many of my fellow veterans would agree.
Humility allows you to acknowledge when you may not have all the answers- and the willingness to look within the team to find them. Humility reminds you that you are always improving- becoming your better self- through adversity and all the challenges life throws you- personally and professionally. And, humility compels you to reach out for support as you acknowledge that you certainly can’t succeed alone....
Remember that Americans with Disabilities Act case involving Walgreens and the $1.39 bag of chips. In that one, the store appeared to really step in it by firing a diabetic who ate a bag of chips from the store without paying for it. The employee claimed that she needed the chips for her diabetes. The store defended its actions by arguing that the employee violated its no-grazing policy. $180,000 later, that case settled.
I don't know how much the chicken poppers sell for at Wal-Mart. And the case I read over the weekend involving the company's no-grazing policy didn't settle...