The Hybrid Workplace and the Trust Challenge



I’ve been thinking about the concept of trust.

Being the HR enthusiast that I am, I have pondered and focused on the idea of trust and mistrust when it comes to the workplace. What makes a trusting environment, and how can feelings of trust permeate through company cultures often wrought with staunch traditions and rigidity?

What can HR do to help? The concept of trust and exchange relationships at work in their many forms needs to be on our HR radar moving forward.

There’s something to be said for trusting...


Leadership Boo Boos - Part 1: Always Right, Never Wrong



I say it's Part 1 in the title above, but I really don't know how many parts there will be to this "Boo Boo" series. Certainly more than one, although we'd like to think not too many more. I mean, gosh, how many boo-boos do we make as leaders? Well, truthfully, we've all made a few during our development as leaders and no doubt have observed many more. As leaders, we often like to ponder and share ideas on how to improve employee performance, but it's...


WORK 3.0 - The Transition to More Meaningful Post-Pandemic Work 



WORK 3.0.

Not Work 2.0 – that was the scrambling and experimenting, adrenaline-fueled productivity, and Zoom fatigue of the pandemic.

I hope that Work 3.0 will be a well-planned, evidence-based transition to better, more human, more productive, more meaningful post-pandemic work. 

Yes, we are still struggling with another wave of the pandemic, but there is a promise of the vaccine – and workplace and organizational psychology experts are looking to the future of work and wondering how lessons learned in 2020 can help us create better work, better organizations.



Not All Problems Are Problems – 5 Real Problems for Leaders



A problem to you is a solution to someone else.

Friction and conflict are advantages when they inspire learning, growth, or innovation.

You might believe bureaucracy is a problem. But in top-down organizations bureaucracy is a solution. Rules and procedures prevent deviation and congeal power.

5 real problems for leaders:

#1. Blaming.

Lack of responsibility always results in recurring issues and worsening problems.

When you hear blaming from team members ask, “What do YOU want to do about that?” Listen. Expect action.

#2. Patterns.

Problems give meaning to leadership. Recurring...


SHRM Connect: Benefits Refunds, Dropping Marijuana from the Drug Screen and Requiring Applicants to Show Their Face



When employees have questions, they go to HR.

When HR professionals have questions, they often turn to each other for guidance and advice.

SHRM Connect is an online forum where SHRM members can post questions and get answers from their peers within the SHRM community. It’s a great place to network with other HR professionals while sharing solutions and advice on a wide range of HR topics.

Jump into a discussion or watch from the sidelines. There's something for everyone.

Check out some of the latest conversations below:

Benefits - Employee Wants...


What We've Learned in 2020



It's that time of year when reflection and planning meet to flip the calendar. This year, it seems more important than ever to put the past away. At this time last year I predicted that 2020 could be the best year ever. I had also written a blog preparing for work-from-home workforce transitions predicting a 12-week office shut down. 

Boy, Was I Wrong!

There has been so much wrong with 2020, how can we make it right again?


Many of us spent the better part of the year in our pajamas....


HR Strategy for Small Business - The Top 5 Focus Areas




Businesses require some kind of HR function as soon as they have one employee. However, it’s imperative to begin planning for a dedicated HR function early in development (SHRM recommends doing so once a company reaches 10 employees). However, to save money, research shows, 54 percent of small businesses handle employment matters themselves or have another staff member handle HR issues piecemeal. And these staff members who take on HR responsibilities typically are not prepared to do so.

5 Priorities for HR...


How to Radically Transform your HR Operating Model


“I think you can’t make the mistake of designing an optimal, or academically perfect HR operating model in a vacuum. It really must be aligned with your fundamental business strategy and the overall operating model.” Lauren Duprey, Takeda Pharmaceuticals

What does it take to change the fundamental model for how HR operates in a business? In the case of Takeda, it took considerable time to settle on an approach that balanced global governance and accountability with localized, agile decision-making. The rollout of this HR transformation began in February of 2020.



Computer Fraud and Abuse – Is it About Access or Use?


I must admit. This law was not on my radar: the Computer Fraud and Abuse Act (CFAA). But I recently read two articles published by SHRM about lawsuits filed by employers under the Act. One is being heard by the U.S. Supreme Court. Ponder this.

You have a policy that prohibits employees from unauthorized access, use or disclosure of any of your electronic communications systems, including information or data contained therein. You fire an employee for violating your policy, or the employee violates your policy and then quits. It is what happens next...