SHRM Blog

Empathy for You Cancels out Empathy for Me. So, What Gives?

 

 

The other week, I posted information on #stopasianhate to my personal Instagram, hoping to educate and elicit empathy among my peers. I was taken aback when a former classmate asked me to stop these posts because they made social media less “fun.” Instead of empathizing with my sorrow, he was asking that I empathize with his annoyance. What gives?

Why we choose not to empathize

Empathy is such an incredible cure, yet studies show that we have a robust preference to simply avoid it. Why? Sure, empathy takes some cognitive resources,...

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The Great Engagement Tug of War

 

 

It's been a while since there has been a topic that has lacked decision in a way the post-pandemic workplace continues to. Will we return to the office? How often? Will there be parameters for hybrid models? Each region, industry, and individual organization seems to have their caveats that are ping-ponging policy.

As we discussed last month, the interpretation between policy and organizational strategy creates a huge opportunity for partnership between HR and Business Unit Leaders. Additionally, we'll see a continual reliance on technology as the backbone to guide culture and engagement. We all want to see our co-workers again....

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The Big Picture: Trust Is the New Employee Experience

 

Over the past few years, the employee engagement market has slowly but steadily shifted towards the Employee Experience.

Companies now understand the importance of winning the talent war as their best competitive advantage.

They must also tackle the unfortunate national constant of declining productivity. The best experience for employees keeps them engaged, productive, and dedicated to their customers’ satisfaction. But one size doesn’t fit all. Each company must design its own employee experience in alignment with its strategy and brand.

The Employee Experience market ($15 Billion markets in early 2021) mirrors...

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8 Simple and Cost-Effective Ways To Recognize and Reward Employees

 

What are some simple and cost-effective ways to recognize and reward employees?

To help your company find new ways to recognize and reward your employees, we asked HR experts and business leaders this question for their best advice. From crafting social media shoutouts to celebrating work anniversaries, there are several simple and cost-effective ways to recognize and reward your employees.

Here are eight simple and cost-effective ways to recognize and reward employees:

  • Craft a Social Media Shoutout
  • Offer Time to Recharge
  • Create an Ongoing “Pass the Trophy”
  • Look After Their Holistic
  • ...
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Confidently Writing About Yourself

 

 

I recently helped a friend prepare for a promotion conversation, and another friend update his “About” section on LinkedIn. Both said to me, “Ugh… I hate writing about myself. It’s so hard!” I totally understand this sentiment.

I used to feel that way myself a few years ago. It took a lot of practice through speaking engagements, podcasts, and updating my own resume and LinkedIn profile that I got comfortable using my voice to confidently describe what I do and the value I bring. (Check out my blog post on what...

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Keys to Crafting Content That Captures Attention

 

It’s a familiar but frustrating scene for internal communicators: We invest countless hours researching, writing, revising and posting content, but employees don’t seem to be receiving the message.

So what’s going on? Why isn’t the content getting through?

To find the answer, I gathered input from more than 3,000 employees spanning multiple industries, job types and geographic regions using focus groups, in-depth interviews and surveys.

According to employees in the study, the secret is simple: Tell them about the topics they’re interested in and protect their time.

While that sounded easy...

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Reset vs. Return

 

This past week I was geeked to be involved with a virtual HR Happy Hour with my local HR chapter, GCHRA. The event had a much different vibe than the many virtual events that I’ve been a part of over the past year plus. We started with a local bar owner teaching us how to make common drinks we could put together for summer gatherings. Then, we broke out into rooms and attendees could choose where they wanted to go based on the topic of the room. You couldn’t know who the...

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11 Reasons Why HR Professionals are Important... Now More Than Ever

 

How is the HR profession needed now more than ever to improve the economy, revamp DE&I practices, shift workplace culture and prepare the future of work?

To help you find your place within the HR profession, we asked HR professionals and business leaders this question for their thoughts. From changing up the recruiting game to adjusting to a new reality, there are several reasons why the HR profession is so important.

Here are eleven reasons why HR professionals are so important:

  • Recruiting
  • ...
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The Biggest Obstacle to Great Employee Relations

 

 

We’ve heard the slogans: “People are our most important asset.” “We want to be an employer of choice.”

And we know most companies fall far short of those aspirations, for lots of reasons.

Sometimes, it’s because their leaders say the words but really don’t understand why they should have an engaged workforce. To them, it seems like one big distraction. They really don’t believe that companies with engaged employees are more profitable and productive, and by double digits.

In other cases, company leaders genuinely want to improve but don’t know...

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