Part 4: Why Do we Have so Much Resistance to Change for the flexible Workplace? Some of Our Beliefs Could Slow Down the Future of Work

Experts vary on the number of cognitive biases we may hold. The scariest list comes from Wikipedia, with over one hundred - 188 to be exact. Less than 20 permeate the workplace. People's beliefs create a corporate culture. And I wonder to what extent they might be at the root of the resistance to change that is slowing down the Future of work set up - the flexible workspace - that a large majority of people want. Let’s dig in.

As for the brilliant categorization of Buster Benson, the author and creator...


Part 3: Why Do We Have so Much Resistance to Change for the Flexible Workspace? We're Doing it the Human Way

For the remote or hybrid market to be mainstream, some people/companies have to take risks for others, and this could give a long-term competitive advantage to them with better people retention rate. But why does it take so long to implement social innovations?

As humans, we need to “see” to decide

As humans - our perception is directed by our nervous system and our five senses. Among them, the most important one is the vision. Experts consider it to be the engine of half our brain resources consumption. No wonder we rely...


Ask a SHRM Knowledge Advisor | Mental Health in a Pandemic

Over the past year, I have received calls from many HR professionals who have experienced an increase in managers seeking assistance with mental health challenges among their staff. Employees are sometimes disconnected and disengaged, having unexpected verbal outbursts and being aggressive. 

The impact of the pandemic on mental health has been tremendous to include an increase in depression, bipolar disorder episodes, anxiety behaviors and other mental health issues. According to a recent survey from SHRM, “Nearly half (48 percent) of employed Americans report feeling mentally and physically exhausted at the end of...


Interns Are Employees, Too ... Sometimes

As a SHRM HR Knowledge Advisor, I receive many questions concerning internships. SHRM members often wonder whether they are required to pay interns (and, if so, how much) or whether interns must complete new-hire paperwork. Members have also asked whether interns can be classified as independent contractors and receive a Form 1099 rather than a W-2 and whether interns are entitled to employee benefits. Hiring interns can seem complex, but it doesn’t have to be.

There are two types of internships—paid and unpaid. For an internship to be unpaid, the individual circumstances must meet criteria established by the...


Part 2: The Future of Hybrid Work Will Be About Talent Retention and Knowledge Management

The employee attrition phenomenon and its new fear of the “great resignation” might soothe the change resistance at some point. And the trigger could come from our ability to expand the talent pool geographically to new states nationwide or new countries. For most companies, there’s no turning back after this, do it for one new hire, and you have to change your policies and culture forever. But new talents will make the difference and nurture a competitive advantage in the long run.

On the other hand, if you favor local recruiting or...


When it IS and ISN’T the Right Time to Create a New Policy

First, let’s address when it’s NOT a good idea to create a new policy. When a manager or supervisor thinks it’s easier to make a policy than deal with a performance issue with one or a few people, they are going to find themselves in a heck of a mess.  It’s not a good idea to subject everyone to a policy that is generated by the misdeeds or misunderstandings of a few. That’s the job of the manager, and that’s performance management.

Here's a true story that demonstrates this concept....


Part 1: Why Do We Have so Much Resistance to Change for the Flexible Workplace?

Why do we have so much resistance to change for the flexible workplace?

Social innovations and the adoption curve

To date, all the surveys and data show that 75% of employees would prefer working from home at least half the time. Even more powerful data underscores that minorities would prefer working remotely to escape tensions at the office.

So, what beliefs could block such social innovation? Why do we still consider risk management for teleworking as high in specific industries such as Finance and even more for the majority of the GAFAM?...


#SHRM21 Interview with Lester S. Rosen: Background Screening Programs & The Use of Criminal Records in Hiring

In this interview, Lester S. Rosen, attorney and CEO of Employment Screening Resources (ESR), discusses the use of criminal records in hiring and developing a strategic approach to an effective background screening program. 

Hi Lester, for those of us who are not familiar with your work, can you please introduce yourself?

Thanks. I am a former criminal trial attorney that started a national pre-employment background screening company that has been rated the top enterprise screening firm in the US recently  which we are very proud of. The firm is Employment Screening Resources (ESR). I have also written what...


Employee Engagement: The Trends in a Worldwide Pandemic

Major crises appear to be on a nearly once-in-a-decade cadence; we experienced the tragedy of 9/11 in 2001, we felt the collapse of the economy in 2008, and now, we’re amid a global pandemic of proportions not suffered through in over 100 years.  Not only has the pandemic negatively affected the health and lives of people around the world, but it has consequently impacted the economy and how companies operate.  As we learned in 2008, it wasn’t necessarily the poor economic conditions that affected employee engagement and sentiment, but rather the actions of leaders and how they led their company...


Leadership is What Gen Z Needs Most as We Exit the Pandemic

As a professional trainer, business school professor, former Fortune 100 project manager, and acting city manager, one key component that I have seen to be consistent that helps organizations run smoothly is people.  The pandemic prompted plenty of workers to reevaluate their careers and lives, which has led to The “Great Resignation.”  The cost of losing workers is estimated to be around one-third of a worker’s annual earnings, which can be excruciatingly painful as businesses are trying to recover from the pandemic. Among those willing to jump ship is Generation Z (born ~ 1995-2012), who are now entering the...