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How to Build a Team Like the NBA


If you know me, you know I’m not a sports person. I don’t watch. I don’t follow.

It’s not that I have some strong dislike for sports. It’s just that when I stopped doing them in high school, I lost all interest. I can watch them, if I am at a live event or if I don’t have an alternative. But when I’m listing things I look forward to each week, that isn’t at the top of my list. If you’re like me, then this post is still going to be...


Q&A with Workday’s Cristina Goldt on the Skills Gap



We’ve been talking about the skills gap for a little while now, and it’s clear that the gap isn’t closing any time soon. Some of the industries hit the hardest by the skills gap include manufacturing, technology, engineering, and healthcare.

With approximately 7.2 million unemployed individuals in the U.S., you’ve probably heard people talking about how to solve the skills gap. They say things like, “Companies should just fill their open positions with some of the millions of job-seekers in need of employment.”
In theory, this sounds like a great solution, but the problem isn’t in...


#Nextchat RECAP: How to Win the Talent War on Your Own Turf

On December 6, @shrmnextchat chatted with special guest Senior Vice President of HR for Indeed Paul Wolfe @pwolfe67 about How to Win the Talent War on Your Own Turf.

If you missed this informative chat, you can see the tweets here:




Embracing Courageous HR Leadership


This week marks the start of my new role at SHRM. My professional journey has included time as an HR strategist and a CEO, so I feel incredibly privileged to have been appointed to lead SHRM as President and CEO, where I can be both.

Since my days on the SHRM Board of Directors, a decade ago, almost everything about our profession has changed. Our ideas have transformed regarding diversity, talent acquisition, analytics and the workplace itself. HR is much more dynamic than ever before. It requires strategy,...


Employee Engagement Issues? Get Managers Engaged


Most companies spend a great amount of time and money to make sure employees are fully committed each day to giving their all to help the organization succeed. But polls show that employee engagement has hardly budged in the past 15 years. Programs and annual engagement surveys aren't the answer. Giving managers the right tools to motivate the workforce is. My company has studied the specific actions managers can take to maximize engagement with their teams, and I share those insights in Raise Your Team's Employee Engagement Score: A Manager's Guide (Amacom, 2017)....


#Nextchat: How to Win the Talent War on Your Own Turf


One of the top reasons employees leave organizations is the lack of career development and advancement opportunities.

Although individuals are ultimately responsible for their own career development, organizations play an important role in helping employees along the way. By providing opportunities for workers to expand their experiences, knowledge and skills, as well as by giving them the right tools and resources and removing obstacles, managers can promote a healthy culture of commitment in their organizations.

Career progression in today’s world of increasingly flat organizational structures is not so much...


Meet SHRM’s New CEO: A Q&A with Johnny C. Taylor


 Johnny C. Taylor on brand recognition, the importance of certification and being a good dad.


When Johnny C. Taylor Jr., SHRM-SCP, was 15, he applied to be on “Teen Wheel of Fortune,” a TV show taped before a live audience in California. Taylor, who lived in Fort Lauderdale, Fla., received a letter from the producers welcoming him to try out if he was in the area.

Although there was no guarantee he would be selected, he told his father he’d already been chosen, so they flew to...




I look forward to the weekend after Thanksgiving because that is when my family traditionally decorates for Christmas. I’ll hold out every year even though society keeps trying to make the holiday season start earlier and earlier. My favorite part of decorating is putting up lights outside. It’s special because my kids (now adults) always jump in to help. They get geeked about stringing lights, building massive electrical connections and making sure that the coverage is balanced and colorful.

Our family also has a tradition where we’ll get...


5 Tips to Improve the Employee Experience from an Employee Happiness Director



Gone are the days of delighting customers at the expense of employees. Organizations today understand the value of employee happiness and are increasingly looking for ways to attract and retain top talent. This includes delighting employees at every touch point along the way from orientation and beyond.

And while this may mean something different for every organization, the following few tips may help to improve the employee experience, and if your employees are happy, your investors, customers and clients will follow.

Find employees who follow your north star. Hire employees...