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8 Tips on Making a Lasting Impression

Want to make the kind of impression that draws people's attention and gets your talents recognized? In Convinced!: How to Prove Your Competence and Win People Over (Berrett-Koehler, 2018), Stanford faculty member Jack Nasher applies his expertise in psychology and negotiation (and also his experience as a mentalist at Hollywood's famous Magic Castle!) to show how anyone can master the techniques of "impression management."

Nasher, an Oxford graduate who has spoken at TEDx, worked with the United Nations and founded the NASHER Negotiation Institute, is a leading expert on reading and influencing people. He...


Putting the Humanity in HR Compliance: Defending Claims

Many years ago, I mediated an egregious sexual-harassment case. 

A young woman―bright, personable and talented―left the modeling world to pursue her goal of becoming a successful business executive. 

A series of nightmarish encounters with older male executives quashed her dreams. 

In despair, she turned to the legal system. She retained a zealous team of  attorneys. Soon afterward, the defendant corporation retained its zealous team of attorneys. I was the mediator. 

When we began the mediation, the parties were $5.45 million apart. The plaintiff sought $5.5 million in damages, while...


24/7/365 Military Appreciation – Focus on Transition



During the month of November our active duty military, veterans and their families are celebrated and honored for their commitment and contributions to our nation.  While I value Military Appreciation Month, I also value individuals and organizations taking responsible actions to support both veterans and active duty service members preparing for their transition from active duty to civilian careers. 

I believe Military Appreciation is a 24/7/365 commitment.    

As a Navy reservist, it is quite typical for me to spend my...


How Gamification Won




I remember hearing Rajat Paharia on a panel discussion some years ago denouncing the term gamification. He was at the time dubbed the Father of the strategic technical discipline. Logically, the commodification of the behavioral practice wore him out.

We've been talking about gamification in the human capital management space for ten years, mostly in attempt to simplify the concept to form an opinion for or against it.

A decade later, gamification is less a buzzword, but unavoidable as a business strategy.

Expelling the G Word

Take away the badges,...


The Veterans at Work Certificate Program is Now Accepting Registrations


Best practices for attracting, hiring and retaining veterans is the focus of the SHRM Foundation’s new educational program developed for HR professionals, hiring managers and front-line supervisors. The multifaceted Veterans at Work Certificate program, which is now officially open and always free to all HR professionals, is part of the SHRM Foundation’s commitment to building more inclusive workplaces. SHRM-CP or SHRM-SCP credential-holders can earn ten professional development credits (PDCs)...


#Nextchat: Holiday Cheer



The beautiful lights, music, decorations and parties create a fun and festive atmosphere as workplaces around the world celebrate multiple holidays. To quote a familiar holiday song, “It’s the most wonderful time of the year.” That is, perhaps, unless you’re in HR. 

Each year as December descends upon the workplace, it’s a time to breathe a sigh of relief as we reflect on, and rightfully celebrate, a year’s...


Live Blog Ask an Advisor Chat: Interviewing Do's and Don'ts

Live Blog Ask an Advisor Chat: Interviewing

Top Executives on Leading in a Volatile World



The world is changing at a pace we have never seen before. A quick look at your Twitter feed or news scroll will show you just how volatile and uncertain the world has become. I believe our greatest challenge in navigating an unpredictable world is remembering to stick to the basics: Get your leaders right and connect with your people!   

Get Your Leaders Right  

Jim Nixon, Chairman and CEO of Nixon Energy Services and EY World Entrepreneur of the Year Judge recently explained to me that selecting the...


#Nextchat RECAP: Cultivate a Culture of Gratitude in Your Workplace


On November 21, @shrmnextchat chatted with Diane Fennig @FansofFennig about how to Cultivate a Culture of Gratitude in Your Workplace.  

If you missed this excellent #Nextchat filled with great ideas, tips and advice, you can read all the tweets here or below: