Staying Connected Through Teams


Almost overnight, our work lives have been dramatically altered, with businesses announcing mandatory telecommuting during COVID-19. It has been amazing to see the corporate leadership surrounding this and people coming together to fight the pandemic, so the work-life disruption is a small price to pay. While those of us able to work from home are certainly blessed to have that option, it has led to new realities.

For those who don’t have the luxury of a home office, a makeshift workstation in their living rooms or dining rooms have had to...


Do Good. Be Kind.


How are you holding up? It’s a question we should be asking everyone we know. I’m positive I never thought I’d live to see a situation where all of life as we know it was altered in a matter of days. So, how are you holding up?

I think this is more important to know than “how are you doing?” I’m sure even in the midst of all that is occurring we’d give folks a positive nod of “I’m good” whether that was the case or not. I hope you are holding up well even though we are surrounded...


Moving Toward Certainty #COVID19


We are three weeks into a 12-week (?) isolation. Times are uncertain but words like transparency and candor are becoming commonplace. It's been refreshing. When you dig into what is genuinely important, the difference between partnership and product transaction starts to emerge. When we stop pretending to be on opposite sides of the table, trust gets us closer to genuine human development.

In times when things are undetermined, leadership is of paramount importance. I don't mean this in terms of pulpit speeches from CEOs. Leadership right now comes from the trenches. The...


First, Do No Harm #COVID19



The statement “First, do no harm”, or “Primum non nocere” is often incorrectly attributed to the Hippocratic Oath but is thought to be derived from "to abstain from doing harm" in the oath.

No time since 1918 has the medical community faced a challenge like the COVID-19 pandemic we currently face. Beyond the thousands of patients, Department Chairs with their HR partners are facing a different application of this phrase.

Many healthcare facilities are recognizing three main categories of employees to prioritize in accommodations.

  1. Our teammates that are over 65
  2. ...

Rising Up to Embrace Our Humanity #COVID19



“Come on. You can do it. I know you can. I believe in you.”

I’m watching my baby make the transition to “toddler,” and it’s a bittersweet moment. No longer will she stay where she’s put. She’s going to start exploring the world, and that exploration will only speed up as time goes on.

This moment, this incredibly precious moment, is forever burned into my memory. We learn very early in life that when we fall, we try again. When we struggle, we try again. When we fail, we try...


Let’s Err on the Side of Human #COVID19



Things are crazy right now. That’s not a secret. You may be tired, overwhelmed, and unsure of what to do next. That’s okay. No one expects you to have all the answers – right now or frankly ever. They do expect you to get answers. They do expect you to make the best decision with the information you have in front of you.

You have to keep going. You have to make decisions. When you go radio silent, that’s when people let their fears and insecurities get the best of them. Have confidence...


Essential v. Non-Essential: Is Feeling Discretionary a Symptom of the Virus?


Dear Reader,

As I write this, I am profoundly self-conscious of the fact this advice is going to miss its mark to many who are suffering beyond comprehension. Others, however, may find this advice helps them see silver linings and gain back some confidence and control. Ultimately, to any reader, my hope is that you are weathering these storms as well as anyone can.

To all the people who are keeping my pantry full, my family healthy, and life as normal as possible during these...


Communication, Empathy and Business Continuity -- Keeping the Human in Human Resources #Coronavirus



We are clearly entering a new era. Coronavirus and infection are changing the way we live. Most of us are working from home, often alongside our children, who are remote learning from home. This new situation has no endpoint – we don’t know how long this will exist – and we are finding new ways to work productively,

For leaders who are trying to keep a team on track, it’s important to communicate. Teams working from home – especially for the first time – miss that water cooler conversation. It’s important to send regular email. Where possible, if...