The Challenge of Creating a Professional Culture



Individualism is on the rise in America. It has always shaped the American ethos, giving Americans the values of personal autonomy, ambition, and liberty. Collectivist societies, on the other hand, emphasize social harmony and interdependence, which sometimes leads to the belief that the good of the group outweighs the needs of individuals. As such, individualism, and the values that it reinforces, allows for diversity within a community and an organization. 

However, if the focus on individualism erodes our sense of community—and the rise of individualism in America has done just...


What Is the Biggest Driver Of Employee Engagement?



I got to see Marcus Buckingham speak at the HR Technology Conference in Vegas a couple of weeks ago. I think it’s the 2,319th time I’ve seen him speak. I’m not sure if I’ve seen Marcus or Josh Bersin speak more, it’s probably almost a tie. Basically, if you go to HR conferences, you get to see those two dudes speak, a lot!

That’s not a bad thing. Both bring great data and are strong presenters, Marcus has the English accent which all American’s love. Marcus and ADP’s Reseach Institute released some...


It Really Is About the Journey: How to Nail The 4 Stages Of Employee On-Boarding



We would imagine most modern businesses are familiar with the concept of customer experience and customer journey mapping. Whether you’ve actually found the time, headspace and inclination to get your flow-chart on is another story!

It is reported that the biggest time for customer churn - the act of swiftly giving up on the journey to head for the safety of home - occurs during the on-boarding phase. The onboarding phase is when customers are moving from the first contact through to using your product or service for the first...


Best Practices for a Successful Open Enrollment



October brings pumpkin spice lattes, colorful fall leaves, and sweater weather. In the HR universe, October brings Open Enrollment, and it’s an important time of the year!

There is a lot that goes into gearing up for open enrollment, like compiling employee censuses, reviewing employee benefit survey results, launching a benefit market analysis, and making decisions on what new benefits to add. It can be a daunting and exciting time of the year for HR professionals and companies alike....


Tips to Improve Benefits Open Enrollment Communications for Employees



Open enrollment is one of the most important and frustrating times of the year both for HR professionals and employees. It can be especially stressful for HR teams. Why? Because employees count on these benefits to take care of themselves and their families, but it can be challenging to get them engaged in the process. Honestly, that’s understandable. Sometimes the enrollment processes are complicated and require some significant decisions on the part of employees. Given that in many companies, the staff is already facing stress and time crunches from their regular work,...


Differently-Abled! Makhiba's Story #NDEAM




Each year during the December holidays we traveled to the Qacha’s Nek District, home to both my parents. We spent Christmas Day at my father's and New Year’s Eve at my mom’s home. We immersed ourselves in the village ways of living. I have fond memories of going to the water well, filling up my bucket and walking back home with it on top of my head, only to reach home with half...


SHRM Connect: Manager Wants to Hire His Girlfriend...What Could Go Wrong!?



When employees have questions, they go to HR.

When HR professionals have questions, where can they turn?   

SHRM Connect is an online forum where SHRM members can post questions and get answers from peers within the SHRM community. It’s a great place to network with other HR professionals while sharing solutions and advice on a wide range of HR topics.  

Jump into a discussion or watch from the sidelines. There's something for everyone.

Check out a few of the latest conversations below:

Manager Wants to Hire His Girlfriend...What Could Go...


6 Reasons Why Your Managers Are Failing


I'm gonna cut to the chase.

I've observed for many years a cyclical epidemic. Managers who don't know how to manage, and who are not managing ...and who are not helped in any useful, sustainable way.

And continues.

As a business owner, senior leader or HR professional, if you've experienced this on any level I want to help you diagnose why.

Now, I don't want to insult your intelligence. Perhaps to you, the six items below are obvious and you've sought help and just haven't found the right resources to fully fulfill your needs. ...


7 Work Trends You Should Be Paying Attention To



Work trends come and go, but some have staying power. I have noticed seven trends that companies looking to scale and stay relevant should pay attention to.

1. Flexible Working Hours

As a population, we’re long past the concept of the 9-to-5, 40-hour workweek. The ubiquity of technology has resulted in most professionals performing work functions outside working hours. In many ways, we’ve moved past the need for a physical, central workspace. The gig economy has also elevated the role of freelancers in large organizations. Thus, the boundaries between work...