When Looks Deceive: Detecting & Accommodating Invisible Disabilities An Interview with Lara de Leon #NDEAM


Disability is a matter of perception. If you can do just one thing well, you’re needed by someone.” – Martina Navratilova

One of the most gratifying things about having formerly worked at the Voluntary Action Center (VAC) is that the agency’s work helps provide integration and support for individuals with disabilities. VAC is a social service nonprofit that provides community transit and community nutrition services to seniors, individuals with disabilities, and low-income persons.

Serving persons with disabilities is very important to me. Especially so is helping bridge gaps for persons with “invisible...


Diversity In Hiring: It’s More Than Policy, It’s Best Practice #NDEAM



On Wednesday, October 23rd, the Buffalo Niagara Human Resources Association (BNHRA) hosted their monthly professional development event: Diversity in Hiring. It’s more than policy, it’s best practice.

October is National Disability Employment Awareness Month and the BNHRA was excited to host an experienced panel of speakers that answered questions about diversity and hiring, mental illness in the workplace, invisible and visible disabilities, accommodation practices and accommodation success stories. The panel featured:

  •  Brandon Bless, Vocational Rehabilitation Counselor with the New York State Commission for the Blind (NYS-CB)
  •  Jean Mulligan, Federal Investigator
  • ...

5 Ways to Practice Disability Inclusion #NDEAM


Photo credit: © Disability:IN


Every October, the US Department of Labor (DOL) observes the National Disability Employment Awareness Month (NDEAM). This national campaign celebrates the contributions made by workers with disabilities and also raises awareness about the issues they face in employment.

According to reports from the World Health Organization and the World Bank, over a billion people live with some form of disability. The Centers for Disease Control and Prevention also states that disability affects nearly 1 in 4 people in the United States.

On the broad spectrum of disabilities, some are visible...


Learning Disability Employment Best Practices #NDEAM



One of the great things about National Disability Employment Awareness Month (#NDEAM) is the interesting events being organized to discuss this topic and work on solutions.

This month I attended the second annual Disability Inclusion Forum hosted by Business for Impact, a program of Georgetown University’s School of Business with the mission of helping their students and businesses solve societal problems. The one-day meeting was focused on learning best practices for closing the disability employment gap from a variety of businesses and other organizations working...


What the Nationals’ World Series Journey Teaches Us About Workplace Culture



Workplace culture.

For an intangible force, culture has a critical impact on every part of your business. The Society for Human Resource Management (SHRM) recently released a report on the high costs of a toxic workplace. This report revealed that 20 percent of employees have left their job due to the culture of their organization.

Creating and maintaining an outstanding culture is no easy feat. That’s why when businesses authentically discuss the culture they’re working to build, we pay attention.

You may not immediately think...


The Challenge of Creating a Professional Culture



Individualism is on the rise in America. It has always shaped the American ethos, giving Americans the values of personal autonomy, ambition, and liberty. Collectivist societies, on the other hand, emphasize social harmony and interdependence, which sometimes leads to the belief that the good of the group outweighs the needs of individuals. As such, individualism, and the values that it reinforces, allows for diversity within a community and an organization. 

However, if the focus on individualism erodes our sense of community—and the rise of individualism in America has done just...


What Is the Biggest Driver Of Employee Engagement?



I got to see Marcus Buckingham speak at the HR Technology Conference in Vegas a couple of weeks ago. I think it’s the 2,319th time I’ve seen him speak. I’m not sure if I’ve seen Marcus or Josh Bersin speak more, it’s probably almost a tie. Basically, if you go to HR conferences, you get to see those two dudes speak, a lot!

That’s not a bad thing. Both bring great data and are strong presenters, Marcus has the English accent which all American’s love. Marcus and ADP’s Reseach Institute released some...


It Really Is About the Journey: How to Nail The 4 Stages Of Employee On-Boarding



We would imagine most modern businesses are familiar with the concept of customer experience and customer journey mapping. Whether you’ve actually found the time, headspace and inclination to get your flow-chart on is another story!

It is reported that the biggest time for customer churn - the act of swiftly giving up on the journey to head for the safety of home - occurs during the on-boarding phase. The onboarding phase is when customers are moving from the first contact through to using your product or service for the first...


Best Practices for a Successful Open Enrollment



October brings pumpkin spice lattes, colorful fall leaves, and sweater weather. In the HR universe, October brings Open Enrollment, and it’s an important time of the year!

There is a lot that goes into gearing up for open enrollment, like compiling employee censuses, reviewing employee benefit survey results, launching a benefit market analysis, and making decisions on what new benefits to add. It can be a daunting and exciting time of the year for HR professionals and companies alike....