Every business has problems they want to solve. It could be a small problem or a large one. The key to solving business problems is
- Gathering the right data and information
- Having a good approach or system for problem-solving
Unfortunately, there are times when organizations approach problem-solving from the standpoint of “Oh, I know what the problem is…” and ultimately, end up only addressing a symptom versus the real issue. I’m sure you’ve seen it too. One approach to make for better data gathering and problem-solving would be to use...