When is HR Consistency Foolish?

This blog is also posted on the Duane Morris Institute blog. Click here to read more from Jonathan.

Recently, your company has completed a large acquisition. Working more than 70 hours per week for almost 4 months, Doug was the acquisition’s point person.

In a managers' meeting, you appropriately heap praise on Doug for his invaluable accomplishment. You also mention that another acquisition is in the works and ask Doug “to do his magic again.” Doug loses it, responding, “I’m not going to work on another expletive deal,” and storms out of the room cursing at...


Six Steps to a Great Workplace

Let’s imagine for a minute: You’re the new CEO of an established company. Its performance has been average, customer loyalty is falling and your best employees are leaving every week. The previous CEO subscribed to a command and control management style allowing for little flexibility and no room for mistakes. The employees lived under an ever-present fear of doing something wrong.

As the new CEO, how do you transform the culture of this organization? How do you turn a fearful environment into a company considered a great place to work? Here’s six steps that will prove imperative in...


Why HR and the CEO Should Be Joined at the Hip

The day the Jacobs Suchard (now a part of Kraft Foods) Board of Directors promoted me to the C-suite, they strongly suggested I align myself with the CFO. The advice proved excellent, and for the rest of my days in the corner office I was joined at the hip with an outstanding finance executive who is now the CFO of Lindt & Sprüngli, the world’s leading chocolatier. My regret is that I did not free up my other hip for Human Resources, a group of eager young managers...


A Labor Day Salute To Impact-Makers

The end of summer, start of the school year, beginning of the football season and the celebration of employees everywhere—it all says September and Labor Day. If you observe its historical origins, this month would be marked by “a picnic, an abundance of cigars, and lager beer kegs.” That’s how the media of the day characterized one of the first Labor Day celebrations about 130 years ago.

At SHRM, we make it a point to recognize and applaud the contributions of every worker—and the human resources professionals who have helped that employee succeed, whether at work or in...


What I love about Smart Job Seekers

How many things in life really make you happy?

Last Friday I was hosting the 3rd annual TalentNet Live Social Recruiting Conference at Pepsico's Frito-Lay campus.  I was not just hosting and moderating, I was presenting in 3 different sessions.  So I was busy.  But Eugene Chu managed to get my attention.

At some point during the day I heard buzz about a job seeker at the conference.  No one knew him.  Yet there he was, actively participating, asking smart questions, networking, and thanking people for their help.  I just smiled.  I met Eugene later that day...


Building Employee Trust Through Subversion Analysis and Ideation Workshops

From last time…in the next post, we’ll talk more about what we tried on our team:

We began “42projects” as an experiment to stimulate innovation by empowering employees to contribute in more meaningful ways. The overall goal was to liberate the tremendous talent and motivation on the team by exploring the relationship between people, culture and innovation.  The effort continues, constantly calling for attention in the midst of the “day job.” So often, the “people stuff” gets lost in the tactical operations – and it’s usually the most important component of our work. As we...


5 Business & HR Videos on Innovation Worth Watching

The emergence of the four-generation workforce has changed the way we interact and do business on a daily basis. While new technologies have changed when and where we work best, the adoption of social media has changed the way we communicate and recruit top talent. To say that innovation is an important component for companies to succeed today is an understatement. Innovation is a business imperative for today’s executives if they want their organizations to remain competitive, drive bottom-line results and ensure success.

We’ve gathered some of the best business- and HR-related videos that highlight the importance of...


Executive Book Club: August 2011

Each month, Next will feature a must-read book for today’s business leaders on the ever-changing workplace and workforce. SHRM’s We Know Next is a resource for business leaders, HR professionals, and policy leaders to stay ahead of emerging workforce trends. If you have suggestions for future book club features, please email us or let us know on Twitter @weknownext. We hope you enjoy our first pick and that you’ll tell us what you think!

In today’s changing workforce, The Chief HR Officer:


SHRM's Workplace Flexibility Initiative

After a long weekend on a business trip, I can’t help but think about motivation on this Monday morning. What is it that drives us to work hard (even weekends), perform at a high level, and do it consistently for an organization? Is money enough? According to SHRM research, 58 percent of HR professionals suggest the best way to retain and reward the best people is to provide flexibility to balance life and work, while only 23 percent thought a higher total rewards package (i.e. compensation) was the best way to meet this challenge. So the research confirms...


Workplace Flexibility: Changing the Way We do Business

Flexibility in the workplace is imperative. It should be seen as a result-based business strategy—not a benefit.

With the variety of employee demographics now in our workforce, the importance of workplace flexibility becomes even clearer. For instance, millennials prefer flexible working arrangements and consider them in accepting employment. But boomers need flexible options as they take on care of their aging parents.

Implementing work-flex programs doesn’t have to be burden. Arrangements can be informal—individuals and teams can be offered occasional, day-to-day accommodations, in accordance with changing business, customer, or personal needs. Or, the programs can be more...