'For the Win': How Gamification Can Transform Your Business

In their new book, 'For the Win': How Gamification Can Transform Your Business, Kevin Werbach and Dan Hunter take a closer look at games and work.  Next Official Blogger blogger Ross Smith got a few minutes with author Kevin Werbach for a few questions:

What is your background?

I'm a Professor of Legal Studies at Wharton, the business school of the University of Pennsylvania, but my focus has always been on how technology changes the world we live in.  After getting my law degree, I was in charge of Internet policy at the Federal Communications Commission during...


Christian employee + Ramadan bagel party = Hostile work environment?

Mo bagels, mo problems.

Let's take you back to August, 2010. David Ross, the plaintiff, attended a meeting of the Colorado Department of Transportation's Staff Bridge Unit Leaders, where the annual employee appreciation luncheon was discussed. During the meeting, another employee noted that the luncheon was scheduled during the observance of Ramadan and requested that the luncheon be rescheduled so that one of his subordinate employees, Ali Harajli, an observant Muslim, could attend. An alternative date was proposed and approved by Mr. Ross's supervisor.

The next month, in an effort to include co-workers and promote cultural diversity...


HR in 2013: What We Can Expect

One of the most exciting things about working in HR is that the field is always changing, constantly bringing about new trends and technologies to our daily operations. While this means that we must always be on our toes and be committed to learning new things on a regular basis, each new development that we embrace will help to make our jobs easier and bring greater efficiency to the entire HR function. 

Just like every year before it, 2013 is bound to deliver some major changes to HR. There are a number of trends that have gained steam...


10 Skills Every Leader Should Develop In 2013

Last year, I took a break from my traditional predictions post. And to be honest, I missed it. Not that I was really good at predicting the future or anything . . . but I enjoyed spending time thinking about what the future of work might look like.

So I wanted to do that exercise again. What does 2013 have in store for us? But instead of talking about possible future events, I thought it might be fun to share the skills we as leaders will need in order to deal with them. Regardless of your role and...


#Nextchat RECAP: Winning the Talent War with #Workflex

On December 19, SHRM We Know Next chatted with SHRM's Lisa Horn (@SHRMLobbystLisa), Cassidy Neal (@WhenWorkWorks) and Families and Work Institute (@FWINews) about "Winning the Talent War with Workflex."

In case you missed it, here are all the great tweets from the chat...




Employment Predictions for 2013 from the Guy Who Predicted a Bull Market in 2009

The last time I made a prediction was in 2009.  I predicted the market would soar and I moved most of my bonds to stocks.  Yes, I will be working until I am 102 years of age.  So when it comes to my own personal finances, my predictions are not very good.

I hope they are a little better in terms of knowing what comes next in the employment world.  So here are my predictions:

  1. NLRA:  The NLRB will issue new rules relative to elections that will result in quicker elections. Shorter campaign periods clearly give
  2. ...

The Human Capital Advantage

Without leadership, a business enterprise will eventually fail. Survival is possible without a strategy, but seldom over the long haul. Great strategy with lousy execution isn’t worth the piece of paper it is written on. The consequence of these proclamations is rather obvious; get it right, bring it all together and you have the commercial magic every enterprise seeks.

The glue that binds leadership, strategy, and execution is people – quality individuals at the board level, in the executive suite, in the general office, on the factory floor, and out there in the field, the domain of the...


9 Ways to Master Your Boss Optimism

It’s the end of the year. Rampant pressure is mounting. Justifying our existence this year. Qualifying our survival next year. Pressure from above, pressure from below. As unyielding at home as it is at work.

And then the flood of depressing headlines, screaming from every screen. People killing each other intentionally and recklessly. Fiscal cliffs, cancers, divorces, bankruptcies, hurricanes, suicides, layoffs, greed, unfunded pensions, strikes, taxes, poverty, violence, pollution, war, bombings, the economy.

It’s a wonder we get through the day, let alone the year.

What’s the answer? Optimism.

How can we be optimistic in...


Understanding the How Advantage

Did I help somebody today without expecting anything in return?

How will I be remembered by the people I worked with today?

In the video below, I talk about how asking yourself these two questions can help business leaders view their performance in terms of how others experience it. This is the heart and soul of the How Advantage. Even a company that offers the same product at the same price as its competitors can distinguish themselves by how they do business.



#Nextchat: Winning the Talent War with #Workflex

As the workforce grows more complex, organizations are tapping into new trends to recruit and retain the best talent. With today’s four-generation workforce and the increasing globalization of business, #workflex is an imperative for today’s 21st century workplace. Employers that do not implement workplace flexibility programs run the risk of missing out on a huge talent pool.

The 2012 National Study of Employers (NSE) found that, among other things, employees in more effective and flexible workplaces are more likely than other employees to have:

  • Greater engagement in their jobs;
  • Higher levels of job satisfaction;
  • Stronger intentions to remain with
  • ...