SHRM Blog

What Are the Most Actionable HR Metrics Across the Employee Life Cycle?

 

Employee turnover is the HR metric that is most closely analyzed and acted upon by organizations, but it shouldn’t get all the attention.

In fact, a recent survey of HR professionals found that time-to-fill, employee absence, and cost-per-hire were some of the other most analyzed metrics after employee turnover.

While all these metrics have earned their spot on organizations’ most-watched lists, lost in the wealth of employee life cycle information are the following impactful HR metrics your organization should be putting on its watchlist because of their ability to add organizational...

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Why Your HR Software Must Be Able to Talk to Each Other

 

Just imagine if your organization’s HR department spoke English but Accounting spoke only French, Operations spoke only German, and Legal spoke only Mandarin. How would you ever get any work done?

The same concept applies if your various HR software applications can’t communicate with each other. And given that companies have accelerated their move to cloud-based HR platforms amid the pandemic and are expecting adoption to grow in the coming years, it’s more important than ever to ensure the platforms you choose can all communicate with each other and share data...

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When Panic and Anxiety Come to Work

 

If you do not suffer from panic or anxiety attacks, it is hard to understand the feelings that overtake a person when an attack occurs. I suffer from panic and anxiety attacks. The worst thing about these attacks is they are front and center for the world to see: My face gets flushed. I perspire profusely. And the more conscious I am of the visible displays, the worse the symptoms become. It is challenging to maintain a sense of professional decorum when it looks like you were either caught in a...

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How Do We Do Things Here?

 

A lot has been written about the importance of culture within a team, a division, or the larger organization. It matters. Culture is akin to the air we breathe – it’s all around us, and even though you might, or might not, be able to see it, you can feel it, you know it’s there. You know it affects how you feel. And just like air, when the wind blows or a storm rolls in, you can feel that, too.

Every family, community, enterprise, and country has a culture that can...

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Member Spotlight: Why Advocacy Matters to Me

 

I’ve been advocating for my industry in Washington, D.C., for almost 20 years. It’s been one of the most rewarding parts of my job as a chief compliance officer.

I remember my first congressional visit. Of course, I was nervous, but the association that I was working with assured me that I would be fine because one of the organization’s legislative team members would go with me to see my district’s congressman and my two senators.

That morning we had a brief breakfast meeting where we reviewed our...

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Is My Employee Eligible for Unemployment Benefits?

 

Even in a pre-pandemic world, this is a question that I have been asked frequently. Usually, there is not a clear answer, as there can be a variety of factors in play. My answer often starts with “possibly,” which isn’t always what someone wants to hear.  

State laws differ from each other in a lot of ways (especially in states with more employee-friendly laws like California and New York). For the most part, states may have similar types of requirements. Oftentimes, an individual will have to earn at least a...

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When HR Is the Last to Know

If you’ve worked in employee relations for any length of time, you’ve probably been asked to help a manager terminate an employee. And, of course, it needs to happen, like, yesterday.

Sometimes these situations involve ongoing medical leave and the manager didn’t tell HR, which resulted in the employee’s remaining eligible for job-protected leave under the Family and Medical Leave Act (FMLA). So, we must now, for example, designate FMLA leave and add another 12 weeks to whatever length of time the employee has already been out. This will certainly frustrate managers even more and can lead to that all-too-familiar...

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Are Yoga Pants Appropriate for the Workplace Post-Pandemic?

 

Are yoga pants appropriate for the workplace post-pandemic?

Well, it’s that time of year again. The sun is shining brightly, the birds are singing, and the weather is warm. It’s also a time for addressing summer attire. Employees have become lax in dressing for the workplace, especially now that many are coming back to the workplace post-pandemic.

I received a call in the SHRM HR Knowledge Center the other day regarding employees who had been working remotely and now are coming back into the office. The SHRM member...

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Ask This Question Before Transitioning Your Team to Long-Term Remote Work

Ask the Question: What is the End Goal?

I’ve been thinking recently about the proverb “Necessity is the mother of invention.” That came to me because I keep discussing with our clients the impact that COVID-19 has had on the way companies are doing business. When COVID-19 hit, virtually any company that could operate on a work-from-home (WFH) basis did so. And now that companies are planning their return to pre-COVID operations, some are finding that there may be benefits to maintaining some forms of WFH for their employees.

I keep...

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Skills Provide an Objective Data Foundation and a Common Business Language

When it comes to discussions about skills in the workplace, it can feel very much like an all-or-nothing proposition. You either get it right and reap the rewards or you get it wrong and never have another opportunity to solve the skills puzzle. I’m hoping the following parable helps illustrate how that’s simply not true.

A ceramics teacher stood up in front of her classroom and told the students they would be competing on a pot they would make. The teacher split the students into two groups: 

  • The first group
  • ...
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