The Society for Human Resource Management – or SHRM – recently released some very interesting surveys around employee engagement and talent acquisition. Both reports have some very interesting information, so I highly suggest you download and give them a read.
As a leader and an HR professional, there were a few stats that stood out for me:
- 88% of US employees reported overall satisfaction with their current jobs
- 45% of US employees reported they were likely or very likely to look for a job outside their current organization within the next 12 months
- 32% is the average turnover rate in the first 6 months for new employees
- 26% of jobs are filled from internal candidates
Now, I’ve been known to find patterns and connections that are tenuous at best (don’t call me a conspiracy theorist…it’s really more of a hobby). But when I see these stats together, I’m inclined to make some leaps of logic, such as:
- People are “satisfied” but would happily jump ship because they think there’s something better out there (read: “it’s all about the benjamins”)
- 3/4 of our jobs have to be filled externally because we didn’t plan ahead
- We’re doing a pretty crappy job of selecting the right people and/or onboarding them properly
In short, we seem to be failing our people as leaders.
Yes – I’m pointing the finger at leaders right now. We’re the ones making the decisions. We create comp structures that incent employees to leave within two years (or is it three years) or lose earning power. We make lazy hiring decisions – either waiting too long to make a decision and thus lose the best candidate, or we settle for someone who isn’t really qualified because we just need a warm body.
And why are we making those lazy hiring decisions? Because we haven’t invested in employee development for a long time. The recession of 2007/2008 (and beyond) helped us justify cutting costs for developing our people – even though we know it would improve their performance, commitment and our bench strength. Oh, and it would also improve our managers, who impact our employees’ day-to-day lives. But hey…we really needed to save that $300,000 at the time. Right?
And so, we are playing catch up. Our workforce is facing a retirement wave. Yes, it was delayed by a down economy as people stayed in the workforce longer, but now people are leaving to enjoy their hard-earned retirement. So we have to hire external people to fill the leadership or more senior roles we should have been developing internally. And yes – a healthy mix of internal to external hires is preferable. But do you think it’s 25% to 75%? Really? Because our current employees see this happening and decide that there is no future for them at their current company…so they start looking.
We can make it better.
We can look at our employees’ development and decide to invest in them.
We can build Total Rewards programs that actually reward people. AND keep up with market increases. You don’t want to build base salary? Fine. Offer incentives/bonuses/whatever you want to call them. Build in some flexibility, too.
We can have conversations with our employees about their career goals, and then try to help them reach those goals. Will they always be at the current company? No. But that employee will remember you did that for them and share that story. And now you have an employer brand to be proud of.
You’ve all seen this old chestnut:
CFO asks CEO: What happens if we spend money training our people and then they leave?
CEO: What happens if we don’t and they stay?
Now replace “training” with “developing” or “investing in” or “caring about” our people. And realize that the CEO in this quote doesn’t need to worry.
The reality is, they won’t stay. They’ll find an organization that values them enough to invest in their future. And they’ll leave angry and bitter rather than inspired and grateful. And they won’t be our problem anymore. And the cycle will repeat.
This is your call to action. This is your chance as a leader to use your voice and your influence to change the system. Show the business you mean business. Show your people you care.
Turn failure into success.
Originally posted on the Surviving Leadership Blog.