As SHRM 2018 comes to a close I wanted to paraphrase some of the thoughts and tips from four very memorable speakers taking part in Chicago this year! I think these are great pointers to keep in the back of your mind as you head back to the office tomorrow!
Embrace Values Over Skills: Adam Grant, Professor at Wharton School of Business
It’s important to have the right skills on your team, but it’s just as important to keep the wrong values out. Values aren’t always easy to see but they are often revealed in the choices we make: Speak up or stay silent, take responsibility or make excuses, lift others up or cut them down.
Ask Questions to Solve Problems: Wayne Connell, Vice President for HR at Washington Post
If you want to solve problems take an action learning approach. Gather 4 to 8 team members with diverse perspectives and varied backgrounds. Spend 45 to 50 minutes asking questions and actively refraining from offering or discussing solutions. Questions will help you reframe the problem and often simplify it in a way that makes the problem less daunting.
Build a Culture that Rocks - Steve Browne, Vice President of Human Resources at LaRosa’s Inc.
People work roughly 2,080 hours a year, so the culture of your work matters! Be sure to welcome everyone to work every day, be a role model, and take risks. As an HR professional you have a lot of influence on the culture of your company and how you use that influence is your choice. Show your value and own it!
Make Tough Conversations Routine - Sheryl Sandberg, Chief Operating Officer, Facebook
If you aren't having hard conversations about failure you aren't helping your team or your company! Be sure to routinely bring up tough topics and be open to addressing failure quickly and directly. Keep in mind, the more regularly you give direct feedback the more comfortable you and you team will become in having tough conversations.
Michael “Dr. Woody” Woodward, Ph.D. is a New York University (NYU) Clinical Faculty Member and Program Lead for the MS in Executive Coaching and Organizational Consulting program at the NYU School of Professional Studies. Dr. Woodward is the author of the Amazon top-selling bookThe YOU Plan and also writes for Psychology Today. Dr. Woodward has appeared on camera over 350 times including The TODAY Show, LIVE with Kelly, Fox & and Friends, and CNN among many others. He has been quoted as a work-life expert in The Wall Street Journal, Miami Herald, Forbes and Entrepreneur.
As an executive coach and consultant Dr. Woodward focuses on developing leadership capacity and has worked with senior leaders from Bacardi, SAP, VMWare, and The Miami Herald. Since 2013 Dr. Woodward has been leading executive education programs across the country where he has trained managers from Bose, Verizon, McDonald’s, and the NBA among others.
Prior to joining the faculty at NYU, Dr. Woodward served as an advisory board member and founding faculty member with the award-winning Florida International University (FIU) Center for Leadership. Dr. Woodward also taught as an adjunct at both the FIU Department of Psychology and NYU School of Professional Studies.
Before founding his own firm in 2005, Dr. Woodward served as an HR consultant for PricewaterhouseCoopers Consulting (PwC) and as a project manager for IBM Business Consulting Services. He has also been an advisor to the Ernst & Young (EY) Entrepreneur of the Year and Entrepreneurial Winning Women programs as well as a thought leader in the IBM Smarter Workforce Futurist program.
Dr. Woodward received a bachelor’s in psychology from the University of Miami, a master’s in industrial and organizational psychology from Springfield College, and a Ph.D. in industrial and organizational psychology from Florida International University. While at FIU Dr. Woody published award-winning research on teamwork titled Cooperation and Competition: The Effects of Team Entrainment and Reward Structure, which earned him an appointment as a Society for Industrial and Organizational Psychology (SIOP) Scholar.
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