As SHRM 2018 comes to a close I wanted to paraphrase some of the thoughts and tips from four very memorable speakers taking part in Chicago this year! I think these are great pointers to keep in the back of your mind as you head back to the office tomorrow!
Embrace Values Over Skills: Adam Grant, Professor at Wharton School of Business
It’s important to have the right skills on your team, but it’s just as important to keep the wrong values out. Values aren’t always easy to see but they are often revealed in the choices we make: Speak up or stay silent, take responsibility or make excuses, lift others up or cut them down.
Ask Questions to Solve Problems: Wayne Connell, Vice President for HR at Washington Post
If you want to solve problems take an action learning approach. Gather 4 to 8 team members with diverse perspectives and varied backgrounds. Spend 45 to 50 minutes asking questions and actively refraining from offering or discussing solutions. Questions will help you reframe the problem and often simplify it in a way that makes the problem less daunting.
Build a Culture that Rocks - Steve Browne, Vice President of Human Resources at LaRosa’s Inc.
People work roughly 2,080 hours a year, so the culture of your work matters! Be sure to welcome everyone to work every day, be a role model, and take risks. As an HR professional you have a lot of influence on the culture of your company and how you use that influence is your choice. Show your value and own it!
Make Tough Conversations Routine - Sheryl Sandberg, Chief Operating Officer, Facebook
If you aren't having hard conversations about failure you aren't helping your team or your company! Be sure to routinely bring up tough topics and be open to addressing failure quickly and directly. Keep in mind, the more regularly you give direct feedback the more comfortable you and you team will become in having tough conversations.