One of the biggest reasons I’m excited to be a member of the #SHRM18 Blog Squad is the incredible opportunity to interview thought leaders that will be speaking at the 2018 SHRM Annual Conference & Exposition. As we continue on our journey to Chicago, it’s truly a privilege to provide you with content that highlights how each of these speakers approaches their work, and shares their ideas on adding value to lives of the people we’re serving. When selecting from the list of talented professionals who will be speaking at the event, I looked for those who will be delivering inspirational messages that are focused on developing HR professionals to be effective business leaders. After all, great HR starts with great leadership.
Being able to influence those we’re serving around a common vision is one of the most important responsibilities we have as business leaders. Effective communication is essential to that responsibility. It’s also difficult for any leader to inspire others without having built trust and credibility with our team. These are just some of the reasons I’m thrilled to attend Stacey Hanke’s SHRM 18 Mega Session: Influence Redefined: Be the Leader You Were Meant to Be, taking place Monday, June 18th at 4:00 PM - 5:15 PM. Stacey is an author, has trained over 15,000 people, and delivered over 500 presentations to help individuals communicate with impact and influence. Here’s a quick preview of her session, courtesy of the SHRM 18 website:
Most of us believe our title and experience determines our influence. This session will give you the opportunity to take a closer look at how your listeners perceive you rather than what you believe to be true. Whether you're influencing through a business pitch, meeting, face to face or virtual conversation determines whether or not your listeners perceive you as knowledgeable and trustworthy. Without communicating effectively, you can't build relationships, profits or have influence.
Here's some awesome news; you don’t have to wait until June to hear her wisdom! I’m humbled and grateful that Stacey took the time to share her insights with all of us in the interview below:
Can you describe how your mentoring strategies lead to transformative growth on both the personal and professional levels?
A key element to our mentoring is video recordings of a leader’s day to day conversations/interactions. When they can see through the eyes and ears of their listeners, they instantly know what works for them and what distractions they’re creating verbally and non-verbally. This experience is the motivation some leaders need to begin making enhancements.
Giving leaders practical and immediate how to’s for enhancing their influence also shows transformation. They know how to communicate trust, credibility, be heard, get to the point or whatever their expectations are for working with my team and I.
What are some of the most vital steps someone can take towards creating their own personal brand?
Make sure you’re consistent during all interactions every day of the week. When others need to guess who is going to show up, you instantly jeopardize your credibility, confidence and trust. When you’re consistent you eliminate all doubt in your listeners mind. The more consistent you are the more authentic you will be which builds trust.
Regularly ask for constructive feedback. The response of “good” “nice job” doesn’t count. This is not feedback. Ask individuals you trust in your personal and professional life to honestly tell you how you come across, what your non-verbal and verbal language communicates and how you can improve. Without knowing the truth of what your reputation communicates (which is usually what others are saying about you behind your back) you’re jeopardizing your personal brand.
Do you see a link between confidence and the level of influence someone has?
Definitely! Confidence is one of many elements to having influence. If you’re not confident in yourself, your message, your position, the situation you’re in, this will immediately come through your verbal and non-verbal communication. No one wants to follow nor trust someone who doesn’t communicate with confidence.
An organization's HR function is only as valuable as the credibility and trust they've built with the employees they're serving. Can you share some insights as to how an HR department can build credibility and trust?
Make sure your non-verbal and verbal communication is consistent. When we act one way and communicate another, others immediately question our credibility and trust.
Look others directly in the eye. Only speak when you see eyes (I’ll be talking about eye connection during my session).
Speak with brevity, get to the point, make sure your message resonates with what is important to your listeners, interact to encourage connection and engagement.
If you could identify one key takeaway from your upcoming session for attendees, what would it be? (Feel free to choose more than one!)
To have true influence Monday to Monday®, you need to see and hear yourself through the eyes and ears of your listeners. The only way to do this is through audio and video recordings. Otherwise you’re determining your level of influence on how you feel rather than fact. I will give how tos during my session for both of these action steps.
Tell us how we can keep in touch with you on social media!
https://staceyhankeinc.com/ - all of our social media links are on the home page of our website; upper left hand corner.
I sincerely appreciate the time Stacey took to share her wisdom with all of us. I hope to see you all at Stacey's session in Chicago in June!
Originally posted on the Create: Life and Leadership by Design blog.