Assembly Lines and Respect for Work-Life Balance 


The assembly line is often credited to Henry Ford and the first Model T. While there were some great advances in the moving assembly line, the history of the division of labor go back centuries. An assembly line has multiple workers performing the same task, in order, to produce a result. In early days, a single craftsman would build an object or perform end to end work. Division of labor dictates that each worker does the same task, over and over,...


Coping with Technology Fatigue


Q: Our team has been working pretty effectively from home since mid-March. We’ve found ourselves having to learn a lot of new technology on the fly, which is easy for the younger members and more challenging for the older workers.

Overall the team has found some of the “working-remotely” tech helpful and now that we’re going back to the office we’ll continue using the applications that allowed us to collaborate on documents, and share our screens. The problem is the older staff have technology fatigue and just want things to return to the...


An Action Plan for Work Culture Inclusivity as We Emerge From COVID-19



I responded to a recent SHRM #Nextchat Question of the Day post regarding some of the greatest changes to your organization as you rebuild your business after COVID 19. To my surprise (delight and honor), I received a response from SHRM requesting that I elaborate on that response to the question of the day.

The COVID-19 pandemic has disrupted every aspect of our lives. An unforeseen consequence that the pandemic has revealed is disparities regarding inclusion and belonging.  As businesses explore options with regard to reopening, leaders are...


Identifying Leaders So You Can Develop Them


Recently, at a conference I was asked how I develop good leaders. “First,” I responded, “you need to know what a good leader looks like.”

As you prepare to develop leaders, which type of person do you want to be? Do you want to know what you’re looking for in potential leaders and be able to find them? Or do you want to hope somebody comes and finds you? It’s your choice.

Every person you bring onto your team will make you either better or worse. And every leader you develop...


Struggling With Disability Inclusion? 4 Things I Learned from a Free HR Training



As an HR manager at an IT and business solutions firm, I’ll be the first to admit that my company’s approach to diversity and inclusion needed a fresh, more modern take. I know I’m certainly guilty of writing policies and procedures solely from the HR perspective, while the employee point of view is often glossed over. This can lead to us (and others) struggling with disability inclusion.

Recently, I came across the Employing Abilities @Work Certificate program by SHRM Foundation and the Workplace Initiative by Understood. This free...


When is the Time to Work Hard?


“Never! Work smarter not harder!”

Shut it. I wasn’t talking to you idiot.

I tend to try and surround myself with people who are “hard” workers. Who sees stuff that needs to be done and they just do it. In fact, they can’t even turn themselves off if they wanted to. Maybe all the work that you, or I, or they do isn’t “hard”, however, you define hard work, but it’s work and it needs to get done.

Every successful person I know is a hard worker.

Being a hard...


Advice for the Class of 2020



Think back to your high school or college commencement speeches. Do you remember who delivered them? Do you remember what they said? Did any of it have an impact on where you are today or how you got there?

The class of 2020 will have its share of inspiring speeches and if you Google “Best Commencement Speeches” you’ll find a mix of amazing storytellers such as Sheryl Sandberg (Resilience and our ability to deal with setbacks), Kurt Vonnegut (Make the world a better place by respecting humanity — and living...


9 Professional Development Tips For Human Resource Professionals



HR is a profession that requires continuous professional development. 

Human resources professionals are an integral part of every business. It’s important they are taking care of their needs so they can fully assist others.

Below, nine human resources professionals -- and those with HR responsibilities - share how they ensure they’re getting the professional development needed to excel in their roles and grow their careers. 

Create a Professional Plan 

Like any position in any industry, HR professionals run the risk of becoming stagnant in their...


A Shift in Behavioral Modeling


Dr. Michael Ahearne of the University of Houston shared research this week that pointed to a dynamic shift from transactional to trusting customer relationships through the emergence of the COVID19 pandemic. We've seen insight into how to work from home more efficiently. With theory becoming a sustained reality, it is now time for human beings to adapt and persevere.

Additionally, there has been a noticeable transition from quantitative to qualitative measurements of organizational success. This means keeping an acute focus of revenue while changing the measures by which to get there.

I've authored...