Q.U.I.T the Talent Exodus
This week I received a question about strategies to attract retail candidates and retain them due to the labor shortage. While retail turnover is a challenge, front-line employees dealing with the public have been dealt a difficult hand during COVID-19.
Let’s face it, the retail industry has a history of high turnover. Add the complexities employees are facing with the continued COVID-19 pandemic and the recruiting and retention problems are expanded. Employees face a new environment with childcare issues, virtual schooling, family members, or an employee themselves at high risk for COVID-19.
Years ago, I worked at a big...



