#SHRM18: The New Golden Rule, Speaker Q&A with Jennifer Lee


SHRM’s annual conference is around the corner and I couldn’t be happier about attending and blogging for and about the event. I attended last year for the first time and I was in for quite the treat. While I was exploring the list of sessions available, I selected topics of interest to me and my career focus which lead me to The Art of the Executive Presence: Professional Woman’s Guide to Commanding the Room delivered by Jennifer Lee from JB Training Solutions. The title alone piqued my interest at the highest level. Attending this mega session was ultimately one of the highlights of attending this conference because I was engaged, having fun and connecting with people! As a result, I’m excited to get the opportunity to watch to Jennifer in action once again as she shares her wisdom & expertise presenting The New Golden Rule: Adjusting Styles to Work Better Together!

Jennifer is returning to the SHRM Annual Conference & Expo for her third year in a row and this time she’ll not only be speaking on The Art of the Executive Presence: Professional Woman’s Guide to Commanding the Room, she’ll be presenting on The New Golden Rule: Adjusting Styles to Work Better Together. Jennifer was gracious enough to share some insights with me about herself, her session, The New Golden Rule and why this topic is so important for conference attendees and business leaders alike!

JR: Jennifer, would you mind telling me a little bit about yourself and what made you decide to join JB Training Solutions?

JL: I joined JB Training about 6 years ago. Before joining, I had received a Master’s in Education from DePaul University, and built my experience in human resources and learning and development in luxury hospitality, working at Chicago hotels including the Four Seasons and the Waldorf Astoria. I fell in love with JB Training and the fun, engaging learning style that accompanies their content.

JR: Your session is called: The New Golden Rule: Adjusting Styles to Work Better Together – why is this topic important for HR and business professional to attend?

JL: The New Golden Rule is invaluable for any professional to go through – especially for HR and business professionals working in teams. Loosely based on the DiSC behavior assessment, this program gives attendees a chance to identify their personal communication style at work and the opportunity to identify which styles their colleagues most identify.

JR: I’m sure a lot of organizations need help with teaching their employees how to adjust to the myriad of work styles in the modern-day workplace but are not sure where to start! Can you share one of your favorite success stories?

JL: I deliver a management training for a client which includes a short module on these communication styles. Separately, this organization began offering DiSC training internally to any intact teams that wanted to go through it together. Since they are able to join together in this live training, they can discuss everyone’s style and come up with a plan of action to adjust their styles for each other.

JR: What are your favorite volunteer activities or ways to give back to the community?

JL: I’m especially excited that SHRM18 is in Chicago this year, because it’s where I live! With my background of education and HR, some of my favorite activities include volunteering within Chicago Public Schools and several local, non-profit organizations who partner with us at JB Training.

JR: You’ve been presenting at the SHRM annual conference since 2016 and rated one of the top speakers, what do you look forward to most at SHRM’s annual conference?

JL: Each year, I have had the chance to meet some incredible professionals at SHRM. My favorite part of returning to the annual conference is recognizing those familiar faces back in my sessions and seeing how they’ve put the tips I share into practice. Last year, someone said they received a promotion by implementing my tips on executive presence! That really helped me see the impact this conference has on attendees.

JR: Any advice for first time attendees?

JL: Soak in every opportunity to socialize with your fellow attendees. In the times where it may feel natural to check e-mail or scroll Instagram, remember that you have the unique opportunity to meet someone new (from around the globe!) and share what you’ve learned.

Thank you Jennifer for sharing your success stories and valuable insight on why attendees should head straight to your sessions!

If you’re attending #SHRM18 and you’re looking for an engaging & dynamic speaker, your search ends here! Add one or both of Jennifer’s sessions to your list, she’ll be sure to keep you engaged and out of your seats…literally! I hope to see you on Tuesday, 6/19 @ 4pm so be sure to stop by and say hi!

Jennifer Lee, Director of Learning and Development, JB Training Solutions.

Learn more about Jennifer & JB Training Solutions Team: Website | LinkedIn | YouTube | Facebook | Twitter: @JBTSolutions @JenniferLeeJB

Originally published on Resilient HR blog.



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