SHRM Blog

How to Radically Transform your HR Operating Model

 

“I think you can’t make the mistake of designing an optimal, or academically perfect HR operating model in a vacuum. It really must be aligned with your fundamental business strategy and the overall operating model.” Lauren Duprey, Takeda Pharmaceuticals


What does it take to change the fundamental model for how HR operates in a business? In the case of Takeda, it took considerable time to settle on an approach that balanced global governance and accountability with localized, agile decision-making. The rollout of this HR transformation began in February of 2020.

Yes,...

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Computer Fraud and Abuse – Is it About Access or Use?

 

I must admit. This law was not on my radar: the Computer Fraud and Abuse Act (CFAA). But I recently read two articles published by SHRM about lawsuits filed by employers under the Act. One is being heard by the U.S. Supreme Court. Ponder this.

You have a policy that prohibits employees from unauthorized access, use or disclosure of any of your electronic communications systems, including information or data contained therein. You fire an employee for violating your policy, or the employee violates your policy and then quits. It is what happens next...

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Adaptable and Agile - A Box With No Sides

 

Now that we’re in December, expect to see a flurry of posts that will be overly hopeful for 2021 landing all over the internet. There will be countless “predictions” and a series of aspirations. I love seeing this optimism but feel most posts will just be calling for the end of 2020. It’s hard not to echo that sentiment because there are so many things we’d like to get past.

However, I think we’d be remiss if we didn’t reflect and see what we learned this past year. The entire landscape...

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How To Track Performance Without Micromanaging Virtual Teams

 

 

 

We see that it’s quite hard to shift in a fully virtual environment because it requires a new skill-set for managers. But let’s not forget the purpose, as we are all working on building the best virtual workplace.

Now, let’s dig into the most complicated challenge at the core of the new virtual leadership skill set. How to get the most of the virtual workspace and hit collective goals while respecting individual freedom and work-life balance?

We hear a lot about the fact that individual productivity has never been so high since the broad adoption of...

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6 Trends That Will Shape Workplace Practices in 2021

 

If you had asked leaders last year what they would be focusing their energies on in 2020, likely a pandemic, economic disruption, nationwide social unrest, and a mental health crisis were not at the top of their lists. Indeed, one of the many lessons learned in 2020 was that it can be very difficult to predict what the future holds. Although we don’t have a crystal ball to gaze into, here are six trends that we believe will shape workplace practices in 2021, as well as tips for what you can...

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Covid-19 Mental Health Disruptions and How HR Professionals Can Best Provide Support

 

 

The 2020 COVID-19 pandemic has led to a global mental health crisis. From an individualistic perspective, many people feeling pandemic-related stressors already live with mental health issues including anxiety, depression, and seasonal affective disorder.  A notable compounding issue has been the impact the COVID-19 pandemic has had on the accessibility of ongoing treatment for these individuals.

In August 2020, the World Health Organization (WHO) completed a survey spanning 130 countries aimed at assessing the impact to mental health.

Findings included:

It is...

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Multi-Rater Reviews: Advantages and Disadvantages

 

 

Multi-rater (also known as 360 reviews) are tools designed to gather performance feedback from multiple sources. Those sources could include the employee, manager, co-workers, staff members, and sometimes even customers. The idea being that these individuals provide insights, and their collective comments will provide greater performance feedback for the recipient.

The reason that multi-rater reviews are so popular is because in a traditional annual performance review, the employee receives feedback from one person – their manager. That’s one person’s point of view. Sometimes an employee will reject the feedback because...

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Hits and Misses of Virtual Recruiting Events

 

Recruiting events are a powerful tool to engage with your talent pipeline and set your employer brand apart. With so many people working from home, most talent acquisition has moved online. This shift is not temporary: it’s projected that 80 percent of recruiting events will be virtual for the foreseeable future. Online recruitment isn’t going anywhere, so it's time we look at long-term solutions that work for your employer and provide a great candidate experience.

Since that’s easier said than done, I wanted to give you a place to start. I’m...

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10 Interview Questions to Uncover Management Talent

 

 

We all know managers have a tremendous impact on the productivity and engagement of their teams. And we know that not everyone can manage people: Gallup says only 10 percent of people are natural managers and another 20 percent are coachable [1].

Upgrading the quality of your existing managers can seem like an arduous task, but one thing you can do right away is to hire new managers from Gallup’s 30 percent—the group of people who understand (or can learn) how to manage....

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