One of the less glamorous aspects of the HR profession is dealing with conflict and behavioral problems in the workplace. It’s a hat they must wear, at some point, regardless of industry or size.
Most organizations have policies or codes of conduct that indicate which behaviors are -- and are not – acceptable in the workplace, and respect for these policies usually depends on the consistency with which they are enforced.
No one wants to work in an organization where conflict and bad behaviors create an environment of constant stress and anxiety. Organizations that can handle problems quickly and efficiently will see a higher degree of retention, engagement and morale.
Conflict and behavior problems can wear many masks in an organization and it’s important that HR pros work with people managers to ensure they are appropriately trained to identify and address problems before they fester.
How do you handle conflict and behavior problems in your organization?
Please join @weknownext at 3 p.m. ET on Nov. 6 for #Nextchat with special guest Margaret Fiester, SPHR (@SHRMKnowledge) from the SHRM Knowledge center. We’ll chat about specific cases of conflict and behavioral problems in the workplace.
Q1. What types of conflicts are more common now with a mix of generations in the workplace?
Q2. How have behavioral problems/conflicts increased with the proliferation of social media in the workplace?
Q3. What's the best method of dealing with personality clashes among co-workers?
Q4. What is the best way to handle an office that functions more as competitors than as a team?
Q5. How can you prevent unresolved employee conflicts from demotivating other employees?
Q6. How can you prevent disciplining an employee from demotivating that employee?
Q7. What kind of training programs can HR deliver to managers and employees to proactively prevent conflicts in the workplace?