The art of establishing Employee Engagement has been a Slow Train Coming.....
We've adopted buzzwords and put others to bed. We've seen technology impact frequency and pats on the back are now covered with a strategic glove. Things don't change with rapid pace but the more we investigate the more we tend to find one common denominator to organizational excellence:
Today, we will examine your employees' personality types and design an all-encompassing engagement strategy. It may just be the last blog post on #EmployeeEngagement that you will ever have to read.
The Behavioral Science of Intrinsic Motivation will tell you that your employees inhabit one of the following Professional Personas:
- The Controller - one who seeks the autonomy to control their own success (without political interference).
- The Test Taker - one who wishes to measure personal development through certification and/or training.
- The Difference Maker - one who seeks a greater purpose in their work.
- The Achiever - one who wishes to elevate through results.
- The Socialite - one who seeks a social connection at work.
Historically, an organization would cast an employee to fit one of the above behavioral characteristics through the job description. But, things are no longer that simple. Many employees now view competition in tandem with collaboration. Climbing the ladder no longer happens at the expense of another. Everyone seeks knowledge for the sake of making the organization better, but reciprocity is a reality.
Providing a scale for talent development means you take a path to success and cut it in 5. Now, one's ability to accelerate within your organization takes on a multi-perspective landscape where there was once only a straight line.
The Questions Surface:
- How can we measure cultural impact?
- Does certification ensure development?
- Does community development improve loyalty?
- Is compensation more important than benefits?
- Does socializing with co-workers actually improve workplace engagement?
Ask a priest to prove to you that there is a god and you'll likely hear:
When You Believe There Is No Need For Proof
Such a response does not satisfy the non-believer. In a similar vein, there are those who do not believe that rewarding someone for "doing their job" should be an extended benefit. Fortunately, we've arrived in a time where almost everything can be measured.
Be A Coffee Bean
Life is a boiling pot of water. Employees can be:
- a carrot
- an egg
- a coffee bean
The carrot gets soft when over-exposed to boiling water.
The egg hardens
But, the coffee bean resonates within the water and turns a bland liquid into a life-altering beverage.
Any person has the ability to completely transform their environment. Most, however, react to the very human workplace by allowing it to squash them or by rendering themselves indifferent to any and all opportunities for development.
A Learning Experience
"When you are willing to say you don't know the answer the only path is to learning"
- Laird Hamilton
Organizations tend to view training as a necessary means to disseminate content for the sake of appeasing a requirement. For this reason, many organizations archive content in learning management systems without a path for advancement or a higher purpose in the learning process. You can develop a thousand courses but if employees cannot access them or do not understand why they matter..... your archives will gather dust.
Have Your Cake.... and eat it, too
Most organizations have a regimented Total Rewards model that informs an employee of the benefits of their job and how to maximize their income. Again, we create a checklist where there should be a graphic novel.
Insurance and a paycheck are an expectation, not a motivator.
Every one of your employees wants a path to engagement...
through controlling their own destiny with the opportunity to learn every day in a place where their efforts might just change the world.
Originally published on Dave's Weekly Thought blog.