Don't Schedule Another Team Dinner Until You Read This
Early in my career, I accepted a position heading HR for a growing medical office. The owner and CEO was a doctor and, while he envisioned himself as a business-minded entrepreneur, he did not understand what it took to keep employees engaged or create a company culture by design. Which is why he needed me.
During my interview, he explicitly told me one of the main reasons he wanted to hire in-house HR was to “turn the culture around.” Once in the position, it didn’t take long to see why the turnover...