Did you know there are more hourly workers than salary workers in the United States?
For those of us that are desktop workers, we identify with salaried employees and often think we are the majority. If you work in an industry with hourly workers, you may not be surprised to learn that a majority of workers in the US are employed at an hourly wage.
In fact, 56.7 percent of the US workforce is hourly. But we know very little about this worker’s behavior. Because they aren’t connected to a desktop most of their day, they aren’t included in typical employee surveys. Nor do software companies target them for user studies.
With that lack of knowledge in mind, Red e App partnered with Edison Research to get to know the behaviors, job satisfaction, and education level of the hourly worker.
In August 2015, Edison Research conducted 1,099 online interviews of full and part-time hourly wage earners. The resulting report, Profile of the Hourly Worker, is the first independent and quantitative survey of American hourly workers. It comes at a time when the U.S. Bureau of Labor Statistics reports the U.S. workforce compensated on an hourly basis is growing rapidly – with 3.3 million more Americans being paid hourly in 2014 as compared to 2011.
Three unexpected insights emerged from the report that we’ll be addressing during our #NextChat discussion on March 23 at 3 pm Eastern.
1. Hourly workers are loyal.
63% of hourly workers have been with their company for more than two years. And 40% of those same hourly workers have been with their company for five years or longer. Loyalty is an admirable attribute and often difficult to find, especially amongst employees.
2. Hourly workers are tech savvy.
According to the research, 84 percent of hourly workers own a smartphone and 69 percent own a tablet. This high ownership percentage and the hourly worker’s desire for a stronger connection with the company, indicates potential for digital and mobile communication.
Providing employees with digital and real-time access to messaging, files and schedules gets company communications out to the 61 percent who aren’t in an office and to the half that do not have company email accounts.
3. Current methods of communicating are putting companies at risk.
Employers are using personal email, personal text and social media groups to distribute company policies and procedures. Thirty-seven percent of hourly workers said their employer uses personal email, 25% use personal text, and 16% are using social media groups to share policies. The employer has no documentation, control or security over messages sent using personal accounts.
Join us on #NextChat on March 23 to discuss these encouraging and alarming stats. We’ll discuss how employers can take advantage of mobile and digital solutions and how to avoid security risks.