We were warned.
For years, companies like Gallup cautioned that the vast majority of our employees were disengaged from their work. Researchers showed us that this lowered productivity and morale, and increased absenteeism and employee turnover. They said that large chunks of our workforce were considering changing jobs or careers.
And they placed the blame squarely on managers. They said that more than 80% of our managers weren’t qualified to manage people. They found that only about 20% of people have natural management ability and that few companies have a way of detecting that ability in their managers.