A #SHRM19 Interview with Newland Chase





This is a 2019 SHRM Annual Conference and Exposition (#SHRM19) interview is with Newland Chase, a provider of immigration and visa services. Below is a quick Q&A with the company.

Who is Newland Chase!? Tell us everything, just as you would someone approaching your booth and asking you this question at #SHRM19 in Las Vegas.

Newland Chase, a wholly owned subsidiary of CIBT, is the leading provider of immigration and visa services for corporations and individual with over 1,700 expert immigration and visa professionals, attorneys, and qualified migration consultants located in 60 plus offices in 25 countries.

With thirty years of experience, CIBT is the primary service provider to 75 percent of Fortune 500 companies. CIBT offers a comprehensive suite of services under two primary brands: Newland Chase, focused on global immigration strategy and advisory services for corporations worldwide, and CIBTvisas, the market leader for business and other travel visa services for corporate and individual clients.

As CIBT’s innovative specialist global immigration provider – Newland Chase delivers a comprehensive suite of strategic immigration services to corporations and their employees traveling and working to and from more than 190 countries.

Let us in on the magic. What’s the immigration process like at Newland Chase? Do you utilize your own tech and processes to ensure seamless transitions for your international employees?

Our “magic” might best be described as “high-touch” and “high-tech” – two hallmarks of Newland Chase’s approach to global business travel and immigration which truly set us apart.

“High-touch” is our emphasis on being a true trusted business partner to our clients. We strive to understand both our clients’ business needs and immigration needs and offer strategic advice and consultation on every case.

“High- tech” is our award-winning, intuitive, and empowering proprietary immigration software. ImmigrationSMART is our industry-leading suite of technology designed to make it easy for clients and their employees to understand and meet complex immigration processes and compliance requirements. It brings together the essential tools in one seamless, user-friendly suite covering reporting, tracking, secure document sharing, status updates, business travel compliance, and reliable process knowledge.

These two aspects are woven throughout our service delivery. For most clients and applicants, the typical immigration process begins with a consultative assessment of their needs and strategic advice on the appropriate visa and immigration options. From there, our specialists assist both the client and applicant in collecting the necessary documents and data to complete the process. This involves one-to-one calls, email communication, and customized process overviews and document checklists. Our specialists then prepare and file the necessary applications and keep both client and applicant informed on the progress throughout with regular updates. Once the applicant enters the country, our specialists assist with all post arrival formalities. Going forward, we also offer services to track document expirations and assist with all renewals or exit requirements.

What are the biggest challenges companies face when relocating their employees? How do they overcome those challenges?

The biggest challenges currently facing companies with international workforces revolve around how to keep legally compliant in a climate of fast-changing laws and increasing enforcement. The current push-pull of globalization and protectionism across the world is making immigration laws very fluid. Those same trends and the greater use of technology by immigration and tax authorities is also heightening government enforcement efforts. All of this is making legal compliance more challenging and more vital for companies with international workforces.

Successful companies are enhancing their compliance efforts by developing more robust immigration and business travel policies, including greater use of technology in tracking their global employee populations and their visa and immigration status. Increasingly, companies are choosing to consolidate both business travel and long-term work assignment visa and immigration responsibilities into a single program with a single global services provider in order to improve their compliance efforts.

What do you wish more HR professionals and recruiters knew about immigration services?

Business travel and immigration are not separate issues, but rather “two sides of the same coin.” With an increasingly global marketplace, the frequency of business travel and long-term employment-based immigration are both on the rise. This increased use of both types of assignments to achieve business objectives is resulting in some blurring of the lines for both companies and local authorities. What a company views as a business trip may actually be viewed by local authorities as a work assignment requiring work authorization.

Business travel merits the same level of planning, legal compliance, and monitoring as more long-term expatriate assignments. Assessment of the planned activities of business trips and the proper visa options should be a regular part of a company’s business travel policy.

Newland Chase provides Business Travel Assessments for its clients – integrating automated online technology and human experience, knowledge, and legal expertise. These personalized assessments determine the legally correct way for an employee to travel on behalf of his or her employer. Providing both business visas and work authorization, we are able to obtain all necessary visas and authorizations for the employee.

For anyone who won’t be able to make it to the Newland Chase booth in Las Vegas, what do you want them to know?

We love to listen, and we love to talk. That’s why we’re sending four of our outstanding leaders to this year’s SHRM Annual Conference and Exposition to meet personally with HR professionals to talk with them about their global business travel and immigration needs.

If you’re attending the Las Vegas event this month – please stop by our booth #2902 to chat and pick up a complimentary copy of our white paper 6 Key Strategies to Get the Most from Your Global Immigration Provider. This valuable resource will provide HR professionals with actionable steps to evaluate their current immigration partner and with key program management and compliance structure guidance and recommendations.

If you’re unable to attend this year’s conference – you can still request a complimentary copy of our white paper, as well as get answers to your most pressing questions and concerns on global immigration and international business travel. Email us. Also, visit our website. There you will find numerous helpful educational resources – from on-demand webinars, to alerts on the latest immigration law changes in the countries where you do business, to in-depth white papers and articles on cutting edge topics of interest to global businesses.


Visit Newland Chase booth #2902 at #SHRM19!


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