This is a 2019 SHRM Annual Conference and Exposition (#SHRM19) interview is with Ajilon, a professional staffing agency. Below is a quick Q&A with Jason Provost.
Who is Ajilon!? Tell us everything, just as you would someone approaching your booth and asking you this question at #SHRM19 in Las Vegas.
Ajilon is a leader in the field of professional placement, specialized recruiting and temporary talent. As part of the Adecco Group, we serve over 70 markets across the U.S. As such, we have the resources and reach of a national network, but with a local focus.
We work with many highly qualified temporary, temp-to-hire and permanent professionals across a wide range of skill sets, such as human resources, organizational support and administration, supply chain and logistics, customer service, non-clinical healthcare, marketing and more. In short, Ajilon professionals are the workforce experts that can help nurture healthy career connections between the brightest businesses and industry top talent.
This year our booth concept is the career concierge, where SHRM conference attendees can come learn about our services and relax in an oasis from the bustling event. We’ll be featuring wellness juice shots (because who doesn’t need that after a day or night in Vegas), a prize wheel, daily big ticket prizes, as well as massage chairs so that visitors can really enjoy a well-deserved, relaxing experience.
Let us in on the magic. What’s the recruiting and hiring process like at Ajilon? How do you utilize your own tech and processes to ensure you’re hiring the best talent?
Ajilon recruiters really take the time to get to know an applicant, including their professional needs and goals. Before we place someone on a temporary assignment or in a permanent role, it’s typical for our recruiters to connect with an individual multiple times to learn about their work experience, what kind of role they would be a fit for and to prepare and coach a candidate pre- and post-interview. Ultimately, our focus is matching a candidate with an opportunity that they will enjoy, whether it be short or long term.
As far as using HR Tech, we use both third party and proprietary technology to generate active job-seekers. We also put a focus on our existing talent database. We record, monitor and engage with associates and candidates in our pipeline to discuss their next professional move. For example, if an associate’s assignment with a client is ending, we leverage a program to alert the associate and their recruiter of their status, with a call to action for the two to connect about their next steps.
For talent quality, we also take a tried-and-true approach by conducting thorough reference and background checks on candidates we are close to placing. For those associates currently on assignment, we regularly connect with both parties to ensure two-way satisfaction.
What are the biggest challenges companies face when utilizing staffing services? How do they overcome those challenges?
It’s important that Ajilon representatives are aligned with exactly what a potential or current needs are. We don’t want to fall short of delivery, so it’s all about us taking the time to learn about a client’s pain points and details on why they are engaging with us. This may result in us visiting a client’s workplace to get a sense of what our associate might experience.
At Ajilon, we also deal with the same challenges other employers do. Unemployment is low. It is a tight labor market! We do our very best to be transparent about any difficulties in sourcing the perfect candidate for a client. That being said, we do have that existing pipeline of candidates that we can engage with, to bring clients passive talent probably not found in any of the job board resume databases.
The Adecco Group was named one of the “World’s Best Workplaces” in 2018. What’s your favorite part about working for the Adecco Group?
Like I mentioned earlier, Ajilon is part of the Adecco Group, the world’s leading HR solutions partner. As an HR company, we like to say that we’re in the business of people, so it’s great to see that we’ve been recognized as a Top 5 Great Places to Work®. Also, having been with the company for six years, it’s been evident how much we care for our people. As for my favorite part about working for the Adecco Group, I’d say it’s our collaborative culture. Every day, I’m proud to work with a great team that comes together to provide more opportunities for more people. Not only that, I also appreciate our company’s focus on growth and innovation. Despite a tight labor market and a constantly changing workforce, the Adecco Group’s dedication to innovation has allowed us to consistently meet our candidates’ and customers’ needs.
How important is appropriate job placement in employee retention?
Finding that right match is absolutely essential for both permanent and temporary placement. Again, I think this all goes back to the personal connections our recruiters and business development managers make with candidates and clients. If we don’t have a clear understanding of each party’s needs, then we risk our credibility in the staffing space. Our goal is to be a true resource to organizations and job-seekers, and if we’re not invested in their needs, they’ll go elsewhere. But if we do make that perfect match, we’ve likely earned future business in the form of referrals. The best scenario is when we place a candidate in a role, then down the road, they become a client.
For anyone who won’t be able to make it to the Ajilon booth in Las Vegas, what do you want them to know?
Our Career Concierge booth is one of our most unique SHRM booths to date. We regret missing you in Las Vegas! While we don’t always offer massage chair breaks and power juice shots to our candidates and clients, we certainly do provide concierge-level service when it comes to job search and talent needs.
We would encourage those not able to attend to check out ajilon.com for a list of locations around the country!
Visit the Ajilon Booth 910 at #SHRM19!
Brett Farmiloe is the Founder and CEO – and currently CHRO - of Terkel.io, a platform where business leaders can answer questions related to their expertise and get published in articles featuring their
insights. Brett is a #SHRM22Influencers and has also been a keynote speaker at several state SHRM conferences around the topic of employee engagement.
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